People Experience Coordinator at Judo Bank in Melbourne, Victoria, au

Company Description

A bit about us

At Judo, we’re redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in 2016 as a bold idea has grown into one of the fastest‑growing new banks globally, with more than 30 locations nationwide.

We put our people and customers at the heart of everything we do. Our agility means we can say ‘yes’ when others say ‘no’, delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here – with our customers and with each other.

Our culture – a multi‑award‑winning place to work

We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day.

Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.

We’re proud to be externally recognised too – including being named on the AFR BOSS Best Places to Work list for four consecutive years. We are certified as a Great Place To Work® Australia organisation, being recognised as one of Australia’s Best Workplaces™ 2025, celebrating our dedication to fostering an inclusive, empowering environment.

Our vision is to build a world-class SME business bank and it’s our people that can make it happen.

Job Description

Now, about this opportunity…

The People Experience Coordinator is the ‘engine room’ of our P&C team – you are the person that makes the magic happen!

Day to day, you will be working closely with our P&C business partners, delivering people processes that provide great team member experiences from onboarding to saying ‘farewell’ and everything in between.

Data is in our DNA, and this role is critical in maintaining the accuracy and availability of our people data and reporting.

If that excites you, this just might be your dream job:

• You will coordinate team member ‘moments that matter’ throughout their time at Judo, including welcoming new starters, seamless execution of team member changes (e.g., promotions), and managing leaver activities. We work at pace, so time and efficiency are key to delivering high-quality experiences for team members.
• Collaborate closely with our P&C business partners, acting as the hub of the P&C team to deliver streamlined, accurate, and engaging processes that enhance the employee experience.
• Maintain the integrity of people data in our Human Resources Information System (HRIS), ELMO, acting as the trusted custodian for accurate and timely information across all modules including onboarding, learning and compliance.
• Deliver monthly P&C reporting, including headcount, attrition and compliance reports to support organisational decision-making and improvements.
• Supporting Workplace Gender Equality Agency (WGEA) reporting, and other ad-hoc surveys, projects and reporting as needed.
• Contribute to projects and continuous improvement initiatives within the team to deliver a great team member experience.
• As a small and agile P&C team, you will work closely will all areas of the P&C function to help deliver an incredible employee experience.

Qualifications

You’ll likely bring:

• Prior experience working in a dynamic People and Culture team.
• A history of managing people processes and workflows, and enhancing experiences.
• Proficiency in data reporting and HR systems (ELMO desirable though not required).
• High level computer literacy in Microsoft Suite, with progressive excel skills.
• Proactive self-starter who is solution-oriented.
• A curious learner with an innovation mindset.
• Adaptable to changing priorities in a fast-paced environment.
• Excellent attention to detail.
• Collaborative team player with a customer-centric approach.

If you don’t meet every requirement, we still encourage you to apply – your experience, mindset and potential matter to us.

If this sounds like the right next step in your career, we'd love to hear from you.

Additional Information

Why you’ll love working at Judo:

• Two Weeks of Additional Leave Every Year
• Paid Volunteer Leave
• Our signature Judo induction experience
• Big Life Event Leave
• Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
• Working from Home Setup Allowance
• Flare Benefits & Discounts - access to a wide range of everyday savings and perks
• Freedom to work flexibly with flexible work options including hybrid working
• Equal access to Company Paid Parental Leave – up to 20 weeks
• Education Assistance

Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

Please no agencies! We maintain a preferred panel, and kindly request no unsolicited contact. We do not hold any responsibility for dispute over candidate ownership if you have not been engaged directly.

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