Senior Scrum Master at Judi Health in New York City, NY

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health. Position Summary We are seeking a skilled and passionate Senior Scrum Master to support the development teams in applying agile practices effectively with a focus on the Scrum framework. Candidates should foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. As a Senior Scrum Master candidates are expected to extend their influence beyond their specific teams and help guide multi-team “pods”, bring new perspective and experience to our Agile team and help grow other more junior Scrum Masters through mentoring and guidance. Position Responsibilities: Agile Coaching & Facilitation Facilitate Scrum events and coach teams to self-organize and continuously improve. Design and lead retrospectives tailored to team needs. Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses Guide teams in applying lean and agile principles to improve delivery. Support multiple interdependent teams in effectively working together in concert Team & Stakeholder Engagement Foster collaboration between Scrum Teams and stakeholders. Mediate conflicts and support team dynamics to ensure a healthy team environment. Support onboarding and agile adoption for new team members and teams. Process Improvement & Metrics Identify and remove impediments to team progress. Leverage empirical data to drive continuous improvement. Prepare and present sprint reports including velocity, capacity, and predictability metrics. Build and maintain workflows and automation to enhance team and department efficiency. Product & Planning Support Collaborate with product teams on backlog management, coaching on prioritization best practices Assist in roadmap development and release forecasting using agile metrics. Promote best practices in lean, iterative software delivery. Develop working knowledge of our products to provide targeted coaching, help bridge gaps between teams working on related features, and help provide knowledge and context to others. Agile Team Growth Share discussion topics and tactics to improve the effectiveness of the overall Agile team. Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance. Coordinate with other Scrum Masters and Project Managers on larger projects or implementations. Facilitates Quarterly Planning for team(s) Tracks quarterly goals for team(s) A Successful Contributor has: Deep knowledge of multiple agile frameworks and how to apply them effectively. Experience in teaching, organizing, and sharing specific educational information on Scrum and agile frameworks. Facilitation skills. The ablity to build consensus and alignment, mediate and diffuse conflict, and highlight innovative solutions. Understanding of business strategy techniques and their impacts to product delivery (i.e. Lean Startup and Design Thinking). Experience implementing Forecasting and Release Planning Practices such as Quarterly planning and road mapping iterative releases using data on velocity, capacity, and predictability. Inductive Reasoning abilities and can use a combination of data points to form conclusions and rules in sprint planning. Understanding of emergent architecture and how to apply it to iterative development and incremental delivery. Understanding of CI/CD techniques and how these can be used effectively to deliver complex software solutions. Proficient with building complex automations that can be applied to increase the Scrum Team’s efficiency in following the Scrum framework. Skilled communicator, with a focus on commitment, courage, focus, openness, and respect. Experience and proficiency in guiding teams towards self-organization and accountability. Leadership qualities and experience, enabling them to grow individual Scrum Masters and the broader team Required Qualifications: Bachelor’s Degree in business, information technology, or 5 years’ work experience in related field required. 5+ years working in Scrum Master role. Certified Scrum Master (CSM) or equivalent certification. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range $93,200—$1,147,000 USD New York, NY Salary Range $117,600—$147,000 USD Denver, CO Salary Range $108,000—$135,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found athttps://www.judi.health/legal/privacy-policy.