Country Head - Bahamas at JTC Group in Bahamas

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Private Client

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Remote or Hybrid or Onsite

ROLE OVERVIEW

PURPOSE OF JOB

The Country Head – Bahamas will drive the success of the PCS business in the Bahamas across all aspects of FRAMEworks in order to sustainably deliver the jurisdiction's KPIs. As a senior leader, this brings with it a requirement to role model the JTC culture, values and behaviours across the business and wider Group, in addition to fully understanding the importance of shared ownership.

The role is responsible for consistent delivery to existing and potentially new clients, of the highest quality of professional service, and thus protect and enhance the Group's reputation.

MAIN RESPONSIBILITIES AND DUTIES

BUSINESS STRATEGY

• Responsible and accountable for ensuring strong cost, risk management and business controls are in place to ensure the sustainability of the business in the Bahamas in the long term, in line with the JTC approach to growth.
  
• Identify, drive, develop and direct the implementation of the business strategy for the jurisdiction, which extends to measurement of KPIs, resourcing and operationalisation (in collaboration with Group Ops).
  
• Responsible for the success and growth of the PCS business in the Bahamas.
  
• Plan and direct jurisdictional activities to achieve agreed targets and standards for optimum financial and operational performance, quality, culture and legislative adherence.
  
• Effectively drive Cosmos (and future business plan) initiatives throughout the jurisdiction.
  
• Ensure effective collaboration between ICS and PCS in the Bahamas.

COMMERCIAL / FINANCIAL

• Drive the commercial success of the business in the Bahamas with respect to revenue, costs and profit.
  
• Deliver and integrate initiatives to promote the achievement of operational, financial and business performance.
  
• Manage and assess performance against agreed targets and budgets, ensuring all budgetary and performance targets are achieved and jurisdictional/office KPIs are maintained.
  
• Ensure effective resource management and budgeting to support the growth and activities in the Bahamas and to support the global business as a COE.
  
• Involvement in M&A assessments in the Bahamas from time to time, to support both the organic and inorganic growth plans of PCS and the wider Group.

CLIENT DEVELOPMENT & RETENTION

• Responsible for client management and growth in the Bahamas.
  
• Maintain a “working” knowledge of the jurisdiction's clients, in order to nurture close working relationships with other Group directors, directors, associate directors and employees of the Group.
  
• Member of board/divisional meetings, contributing to board papers/reports as appropriate.
  
• Drive the JTC brand across the Bahamas and contribute to the jurisdiction's marketing strategy in collaboration with Group BD & Marketing.
  
• Act as an ambassador on key clients and client excellence.

PEOPLE DEVELOPMENT

• Resource management and budgeting across the Bahamas.
  
• Develop, coach and mentor the senior management team, providing guidance on the management of employees according to Group standards and policy; ensuring employees’ and the division’s adherence to their contractual obligations.
  
• Ensure a robust KPI and development plan is rolled out across the jurisdiction.
  
• Maintain and develop the Group's culture, vision, values and reputation within the marketplace, and with all employees, clients, intermediaries and regulatory/official bodies in the Bahamas.
  
• Ensure that the spirit of JTC is engendered and shared within the jurisdiction.
  
• Inspire and motivate the team to sustain the Group's unique stakeholder culture.
  
• Self-development and ensure knowledge in relevant field at all times.
  
• Adhere to CPD requirements in accordance with qualification level and in-house procedures.
  

OPERATIONS & RISK

• Execute the responsibilities of Country Head according to lawful and ethical standards, as stated within the Group's own policies and procedures and those of the applicable regulatory bodies.
  
• Ensure good corporate governance in accordance with regulatory requirements, while aligning to the Group's overall aims, business plan and long-term strategy.
  
• Provide any other duties as defined or deemed necessary by the Group Board.
  
• As Country Head, and being in a regulated role, you will have responsibility for ensuring JTC remains compliant with all applicable legislation and in good standing within the Bahamas and with the relevant public bodies.
  
• Specific named fiduciary roles include:
  
• Managing Director – Central Bank of The Bahamas (in respect of the relevant Central Bank-regulated entity/entities), with overall responsibility for the Board of Directors in the jurisdiction
  
• Senior Officer One (SOI) – Central Bank of The Bahamas
  
• Trustee and Directorship on client structures
  
• Be responsible for monitoring the regulatory environment and ensuring the business is prepared for new legislation and regulations that will impact the business in the future.
  
• Ensure business continuity plans and actions are in place, and that they are complied with.
  
• Work with Group Risk & Compliance to ensure an appropriate risk and compliance framework and culture in the Bahamas.

OPERATIONAL EXCELLENCE

• Work with Group Ops to ensure that the Bahamas jurisdiction optimises, digitises and standardises processes.
  
• Ensure an effective operational framework exists in the jurisdiction.
  
• Contribute to a global operational centre of excellence to support PCS globally.
  

ESSENTIAL REQUIREMENTS

• Significant senior leadership experience, typically 10+ years in management or executive roles.
  
• Strong organisational and team management skills with a track record of improving organisational performance and employee engagement.
  
• Background in risk management, compliance and governance oversight.
  
• Demonstratable experience operating as Senior Officer One with a trusted relationship with Central Bank of Bahamas.
  
• Experience at Director level on Complex Trust and Company Structure.
  
• Professionally qualified (ICSA/ACCA or equivalent.
  

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

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