Business Process Red Team Operator at JPMorganChase in Wilmington, DE

Enhance the firm's cybersecurity posture through advanced assessments of people, processes, and technology.

Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement.

As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management.

JPMC’s Assurance Operations organization is looking to expand its Cybersecurity Red Team with an experienced Business Process Red Team Operator specialized in social engineering and assessments of critical business processes such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter.

Job responsibilities

• Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets
• Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders
• Design and execute testing and simulations – such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm’s strategy and compliance with regulatory requirements
• Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
• Collaborate closely with cross-functional teams to develop comprehensive assessment reports – including detailed findings, risk assessments, and remediation recommendations – making data-driven decisions that encourage continuous improvement
• Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics

Required qualifications, capabilities, and skills

• 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises
• Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies
• Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents
• Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels
• Candidate should have the ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities
• Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite)
• Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Broad experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff
• The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience
• Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures

Preferred qualifications, capabilities, and skills

• Social engineering background (or intelligence, law enforcement, or similar experience)
• Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments.
• Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards
• Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS)
• Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP
• Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations
• Ability to support and grow skillsets for Cybersecurity Red Team operations

#CTC

About the Team

The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm’s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable and resilient.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

About the Company

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans