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Senior Associate - Digital Product… at JPMorgan Chase · New York
Skills
Job Description
About the Team
The JPMorganChase Private Bank Digital Team is dedicated to designing and delivering world-class digital experiences for our clients and advisors. We sit at the intersection of technology, design, and strategy — building products that simplify complexity, deepen relationships, and set the standard for digital wealth management. Our mission is to create cohesive, intuitive, and innovative digital solutions that empower both clients and the advisors who serve them.
About the Role
We are seeking a motivated and detail-oriented Sr Associate Product Manager to join our Digital Team. In this role, you will be a key contributor to the end-to-end product development process, helping to shape and deliver seamless digital experiences for Private Bank clients and advisors. You will collaborate closely with cross-functional partners in design, engineering, data & analytics, and business stakeholders to translate strategic vision into impactful products.
This is an ideal opportunity for someone passionate about building great user experiences, energized by the product lifecycle, and curious about the transformative potential of artificial intelligence and emerging technologies in wealth management.
Key Responsibilities
Product Development & Execution Partner with senior product managers and stakeholders to support the full product development lifecycle — from discovery and ideation through delivery and iteration. Help define product requirements, write user stories, and maintain a well-groomed backlog. Coordinate across engineering, design, and QA teams to ensure timely and high-quality releases.
Client & Advisor Experience Champion the end-user perspective by synthesizing client and advisor feedback, analyzing usage data, and identifying opportunities to improve digital experiences. Contribute to the creation of cohesive journeys that bridge client-facing and advisor-facing platforms.
AI & Innovation Stay current on advancements in artificial intelligence, machine learning, and emerging digital technologies. Identify and advocate for opportunities to integrate AI-driven capabilities — such as personalization, intelligent workflows, and predictive insights — into our product roadmap.
Cross-Functional Collaboration Work closely with design, technology, data science, compliance, and business partners to align on priorities and deliver integrated solutions. Communicate product updates, trade-offs, and progress clearly to stakeholders at all levels.
Analytics & Insights Leverage data and analytics to inform product decisions, measure feature performance, and support a culture of continuous improvement. Help define and track key performance indicators (KPIs) that reflect product health and user satisfaction.
Qualifications
Required:
A minimum of 2–4 years of experience in product management, digital strategy, consulting, or a related field.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
Demonstrated ability to work collaboratively in a fast-paced, cross-functional environment.
A genuine passion for building exceptional user experiences and a strong sense of product intuition.
Bachelor's degree in Business, Technology, Design, or a related discipline.
Preferred:
Experience working in financial services, wealth management, or fintech.
Familiarity with agile development methodologies and tools (e.g., Jira, Confluence).
Exposure to or strong interest in artificial intelligence, machine learning, and their applications in digital products.
Experience with user research, A/B testing, or design thinking frameworks.
MBA or advanced degree is a plus but not required.
What We Offer
An opportunity to shape the digital future of one of the world's most prestigious private banks. A collaborative, innovative, and inclusive team culture. Exposure to cutting-edge technology and AI initiatives. Career growth and mentorship within JPMorganChase's global network.
About Company
Company
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans