JPMorgan Chase→
Field Engagement Marketing Associate at JPMorgan Chase in Columbus, OH
Skills
Job Description
Chase for Business helps business owners start, grow, and run their businesses. We aim to be their partner for financial solutions – and a connector to experts tools and content that support them beyond banking.
The Business Banking Loyalty Generation Marketing team develops and executes customer engagement strategies across the lifecycle – from new customer onboarding to ongoing engagement with tenured clients.
Job Summary
The Field Engagement Marketing Associate equips business bankers with field-ready marketing materials, tools and resources that enable strong, consistent conversations with small business owners in local markets. This role partners with field leadership, marketing, product and risk to create compliant, on-brand content that helps bankers acquire, deepen, and retain client relationships.
Job Responsibilities
- Own and maintain customer-facing banker content (e.g., capability presentations, collateral, disclosures, claims support) to ensure accuracy and compliance
- Partner with creative agencies to produce clear, compelling sales materials that communicate our value to small business owners
- Manage vendor/agency relationships, including SOWs, estimates, timelines, and quality; provide actionable feedback to ensure on-time, on-brand delivery
- Build strong relationships with stakeholders across Sales, Marketing, Product and cross-channel partners
- Define and track performance metrics such as asset adoption, banker usage and engagement as well as any effect on leads and referrals
- Operate in a controlled environment, adhering to review cadences and regulatory requirements
- Coordinate content updates and support tool enhancements in the Seismic marketing platform
- Build proficiency with generative AI tools to improve speed, quality, and efficiency of execution
Required qualifications, capabilities, and skills
- Bachelor’s degree in Marketing, Business Administration or a related field
- 2+ years of experience in a fast paced working environment
- Strong project management skills with the ability to prioritize and manage multiple workstreams
- Excellent written and verbal communication skills
- Highly detail-oriented with strong follow-through
Preferred qualifications, capabilities, and skills
- Financial services experience preferred, not required
- Familiarity with the Chase for Business product suite and sales process
- Proficiency in Adobe, Microsoft Excel, and PowerPoint
About Company
Company
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans