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Campaign Management - Marketing… at JPMorgan Chase · Wilmington

Mid LevelOn-siteFull-timeWilmington, DE

Job Description

Join our Marketing Growth and Innovation team as a Campaign Management Associate, where you'll drive the execution of credit card marketing campaigns, ensuring flawless delivery and enhancing customer experience.

As a Campaign Management Associate within the Marketing Growth and Innovation organization of Card Services, you will be responsible for the execution and creative management of credit card marketing campaigns. You will support multiple marketing channels, including email, direct mail, and owned media, ensuring seamless execution and process improvement.

Responsibilities:

Execute and gain approvals for credit card marketing campaigns based on strategic direction on product, positioning, offers and placement.
Focus on seamless and flawless execution with an eye on the customer experience, controls, speed to market and end to end process improvement.
Utilize project management skills to manage a diverse and dispersed set of stakeholders.
Identify opportunities to improve process, develop efficiencies, and deliver results.
Ensure regulatory compliance and promote a strong control environment.

Ideal candidates would be able to do the following:

Results-oriented with strong attention to detail and problem-solving skills
Possess strong communication, interpersonal skills, and leadership potential
Positive attitude, ability to be flexible with a good sense of humor
Curious mindset that challenges the status quo, embraces technology, and seems continuous improvement in workflow and process.
Demonstrate they are customer-obsessed by understanding the customer experience
Have a proven ability to promote a strong control environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.

Required qualifications, skills and capabilities:

3 or more years of campaign or project management in marketing, advertising, media, agency, or creative strategy
Bachelor’s Degree required; credit card / financial services experience preferred
Proven understanding of marketing and the competitive landscape

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Company

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans