JoulestoWatts
Real Time Analyst (RTAA) at JoulestoWatts in Hybrid - Bengaluru
Mid LevelHybridHybrid - Bengaluru200000 INR–375000 INR/yr
Skills
WFMSAPSpreadsheetsWorkforce ManagementReal Time AnalysisWorkforceFinancial PlanningRTA
Job Description
Shift: Rotational / 24x7
Flexible to work in rotational shifts .
Experience: Minimum 2 Years
Experience in RTA / WFM / Queue Management
Good understanding of call center metrics and SLA management
Good analytical and communication skills
Flexible to work in rotational shifts .
Experience: Minimum 2 Years
Experience in RTA / WFM / Queue Management
Good understanding of call center metrics and SLA management
Good analytical and communication skills