Strategic Account Manager at Johnson &… · Norderste…

Strategic Account Manager
Location: Norderstedt, Schleswig-Holstein, Germany
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Key Account Management – MedTech (No Commission)
Job Category:
Professional
All Job Posting Locations:
Norderstedt, Schleswig-Holstein, Germany, Umkirch, Germany
Job Description:
DePuy Synthes is recruiting for a Strategic Account Manager,locatedin Norderstedt, Germany.
About DePuy SynthesWe’relooking for a collaborative leader with strongcharacter—someone who takes ownership, brings fresh ideas, and turns strategy into results.
JobTitle  StrategicAccount Manager (m/f/d) — DePuy Synthes Germany
KeyResponsibilities
Develop and execute strategic account plans to drive sustainable growth, marketshareand product adoption across assigned key accounts (e.g., hospitals, healthsystemsand strategic customers).
Build andmaintaintrusted relationships with senior clinical, procurement and hospital management stakeholders and key opinion leaders.
Lead cross‑functional account teams (Sales, Clinical Affairs, Marketing, Service, Supply Chain, Legal/Compliance) to deliver bespoke solutions and ensure flawless execution.
Identifygrowth opportunities (portfolio expansion, new product introductions, service offerings) and translate them into actionable commercial initiatives.
Ownaccountcommercial negotiations, tender/RFPparticipationand contract management in coordination with Legal and Commercial Operations.
Create demand forecasts, account revenueplansand ensure accurate pipeline management in CRM systems.
Monitor account performance via KPIs and business reviews; prepare and present strategic account updates and business cases to internal and external stakeholders.
Drive clinical adoption through partnership with clinical education teams—support surgeon training, casesupportand clinical evidence generation.
Ensure compliance with regulatory, legal and company policies in all customer interactions and commercial activities.
Represent DePuy Synthes at customer events, conferences and national meetings asrequired.
WhatYouBring
Personality &mindset
Strategic, customer‑centric and results‑oriented leadership style.
Strong relationshipbuilderwith a consultative selling approach.
Comfortable in a try‑and‑learn culture—testing ideas quickly, learning from feedback, and improving through iteration.
Experience &functionalexpertise
Several years of experience (approx. 5+ years) in strategic account management, key account management or commercial leadership withinorthopaedics, medicaldevicesor a closely related healthcare sector.
Proventrack recordof driving revenue growth with large hospital accounts or health systems.
Experience with tender/RFP processes, contractnegotiationsand stakeholder mapping.
Demonstrated ability to lead cross‑functional teams and influence senior stakeholders.
Analytical mindset and strong commercial acumen; able to translate market insights into business plans.
Working style &skills
Structured, data‑driven and goal‑oriented working style.
Excellent presentation and communication skills; confident presenting to C‑level and clinical audiences.
Confident user of MS Office, especially Excel and PowerPoint; experiencewith CRM tools (e.g., Salesforce) is an advantage.
Strong organizational skills and the ability to manage complex, multi‑stakeholder projects.
Qualifications&rolerequirements
Bachelor’s orMaster’s degree in Business Administration, Life Sciences, HealthcareManagementor related field.
Fluent in German and English (both written and spoken).
Willingness to travel regularly within Germany and occasionally internationally.
Relevant clinical or sales training and experience in the medical device/orthopaedicenvironment is beneficial.
Clean compliance record and adherence to industry regulations (e.g., interactions with healthcare professionals).
WhatWeOffer
Above‑averagecompensation.
An exciting corporate environment with national and international development opportunities.
Attractive market dynamics, growth focus, and multiple new product launches.
Company pension scheme and competitive benefits.
Thorough onboarding, role‑relevant training and strong development opportunities—nationally and internationally.
Flexible working arrangements to support work‑life balance.
Developing our people is central to our culture. Ifyou’redriven to grow,take onresponsibility, and make an impact in a truly international environment,you’llfind the right platformwithus.
ApplicationPleasesubmityour complete application, including earliestpossible startdate and salary expectations, via our careers portal or the contact methodindicatedin the job posting. If you have any questions,I’llbe happy tohelp.
Johnson & Johnson announced plans to separate ourOrthopaedicsbusiness toestablisha standaloneorthopaedicscompany, operating as DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may berequired, regulatory approvals and other customary conditions and approvals. Should you accept this position, it isanticipatedthat, following conclusion of the transaction, you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.
Johnson & Johnsonisan Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal,stateor local law. We actively seek qualified candidates who areprotectedveterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnsoniscommitted to providing an interview process that isinclusive ofour applicants’ needs. If you are an individual with a disability and would like to requestan accommodation, external applicants please contact us viahttps://www.jnj.com/contact-us/careers, internal employees contactAskGSto be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Required Skills:
Preferred Skills:
Account Management, Alliance Formation, Commercial Awareness, Consulting, Customer Centricity, Customer Experience Management, Data Savvy, Goal-Oriented, Interpersonal Influence, Medical Technology, Organizing, Personalized Services, Revenue Management, Sales, Solutions Selling, Standard Operating Procedure (SOP), Sustainable Procurement, Technical Credibility, Vendor Selection
The anticipated base pay range for this position is:
€90,400.00 - €156,975.00
Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
Additional Locations: Umkirch, Germany