Specialist, Commercial Operations Sales… at Johnson &… · Raynham

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Specialist, Commercial Operations Sales Support based in Raynham, MA or West Chester, PA.

Purpose: Entry to developing individual contributor, who works under close supervision. Contributes to implementing methods and procedures that enhance sales capabilities by integrating best-in-class sales practices, designing enablement tools, and installing sales and customer management systems that promote an environment of continuous improvement and ultimately lead to accelerated sales growth and business opportunities. Ensures sales operations and enablement objectives align with the organization's goals and business strategy by actively participating in the development of sales incentives, operational programs, and resources allocation for the Sales Enablement area.

The Sales Support Team is responsible for assisting with the critical execution of billing and revenue processes that support the sales organization. The team plays a key role in developing and deploying strategies that drive sales growth objectives by ensuring accurate, compliant, and timely billing. As an important enabler of business performance, the team helps accelerate speed‑to‑revenue across sales geographies within the Spine business.

You will be responsible for:

• Manage contract workflows, including agreements, renewals, and amendments, ensuring compliance with technical and regulatory standards. (Tier 4 customer focus)
• Act as the primary liaison between Deal Desk, Contract Management, other Offer Development partners and the FSO to facilitate agreement execution.
• Support pricing, billing, and invoicing processes by resolving discrepancies using technical knowledge of billing systems.
• Support the operation of FSO platforms, enhancing system efficiency and user access, supporting seamless technical operations.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

QUALIFICATIONS

Required Skills & Experience:

• A minimum of a bachelor’s degree
• Proficiency in Microsoft Office (e.g., Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills, with the ability to interact effectively across all organizational levels
• Ability to work independently and collaborate with various levels of management and external customers
• Experience in data management, analysis, and visualization, with a proven ability to translate insights into actionable recommendations
• Managing and completing projects within established timelines

Preferred Skills & Experience:

• Working knowledge of the medical device business model, including customer contracts and inventory logistics
• Experience working with cross‑functional teams (e.g., contracting, business analytics, sales, marketing, supply chain, finance)
• Prior experience in the spine medical device field
• Prior experience in an analytics or logistics role

The role is based in Raynham, MA or West Chester, PA . Ability to travel domestically up to 10% of the time is required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Benchmarking, Business Behavior, Business Development, Business Valuations, Communication, Customer Centricity, Execution Focus, Marketing Integration, Operational Excellence, Process Optimization, Risk Assessments, Sales Enablement, Sales Support, Solutions Selling, Standard Operating Procedure (SOP)

 

 

The anticipated base pay range for this position is :

$65,000.00 - $104,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year