Operations Program Manager - Remote at Johnson… · Milwaukee

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and Bonus

• Paid vacation/holidays/sicktime - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities

• With outstanding resourcesEncouraging and collaborative team environment Dedication to safety through our Zero Harm policy

• Check us out: A Day in a Life at Johnson Controls https://youtu.be/pdZMNrDJviY

What you will do

As a Subject Matter Functional Expert in Operation Program Management, you will serve as the central authority on BSNA branch operations, ensuring optimal utilization of Oracle IBS tools and processes. Your role will involve supporting, monitoring, and coaching branch operations to align with organizational objectives, enhancing efficiency and effectiveness, and identifying opportunities for technical improvements that contribute to achieving both customer and company goals.

How you will do it

Leadership

• Lead initiatives driving consistency in Oracle IBS tool functionality.
• Act as a liaison between BSNA business units and various teams to ensure cohesive execution of company goals.
• Champion change management initiatives to implement new processes effectively under general supervision.
• Ensure excellence using the Business Operation System (BOS) guidelines and metrics.

Program Management General Support

• Develop and provide training materials for operations-related topics.
• Analyze and enhance workflows, procedures, and best practices to improve operational effectiveness.
• Create and manage ITSR/JIRA for enhancements, working with IT for functional design approvals and UAT testing.
• Communicate and host regular meetings for operational updates and issue resolution.
• Compose professional communications and manage content for internal support platforms.
• Offer expertise to BSNA tools, processes, and procedures, providing field support as necessary.
• Provide financial, tool, and process support to BSNA Field Leadership.

Technical Expertise

• Leverage experience with Oracle-based tools to conduct project-based business activities.
• Understand and evaluate complex systems to ensure smooth technical operations.
• Develop and execute test scripts, quickly learning new systems and processes.

What we look for

Education

• Bachelor’s degree in a related field, with equivalent technical experience in finance and operations.
• Master’s degree in Business is strongly preferred.

Experience

• At least five years of program management experience, with specific expertise in contracts, billing, and revenue recognition.
• Proven proficiency with Oracle tools, program management, and change management.

HIRING SALARY RANGE: $82,000-$134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https:

https://jobs.johnsoncontrols.com/about-us

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.