Shipping Administrator - 12 Month Fixed Term… at John Crane · Hemel…

Company Description

At Smiths Detection, every minute of every day our technology helps to protect people and critical infrastructure around the world. As part of Smiths Group, we are a global leader in threat detection and security screening, supporting markets including aviation, ports and borders, defence, and urban security. With over 3,000 colleagues across 21 global offices, seven manufacturing sites and five R&D centres, we are united by a shared purpose: making the world a safer place—and creating meaningful careers along the way.

Job Description

We are looking for a proactive and highly organised Shipping Administrator to join our Supply Chain team in Hemel Hempstead on a 12‑month fixed term contract. This is a great opportunity to play an important role in ensuring the smooth and efficient movement of goods across our global operations. You will work as part of a close-knit team, coordinating shipments, managing documentation, and supporting the delivery of critical equipment to customers worldwide. This role office based 5 days a week.

This is a fast-paced and varied role where attention to detail, strong communication and a solutions-focused mindset are essential.

What You’ll Be Doing

• Acting as a key point of contact for delivery queries, supporting both internal teams and customers
• Coordinating import and export shipments across air and road freight
• Preparing shipping and customs documentation, including export-controlled goods
• Supporting customs clearance processes for UK imports
• Tracking shipments and resolving any delays or issues proactively
• Working closely with freight providers to manage timelines and optimise costs
• Maintaining accurate records and supporting general administrative activities

Qualifications

What You’ll Be Doing

• Acting as a key point of contact for delivery queries, supporting both internal teams and customers
• Coordinating import and export shipments across air and road freight
• Preparing shipping and customs documentation, including export-controlled goods
• Supporting customs clearance processes for UK imports
• Tracking shipments and resolving any delays or issues proactively
• Working closely with freight providers to manage timelines and optimise costs
• Maintaining accurate records and supporting general administrative activities

What You’ll Bring

• Previous experience in shipping, logistics, or import/export administration
• Strong organisational skills and the ability to manage multiple priorities
• Confidence communicating with a range of stakeholders, including external suppliers
• A high level of accuracy and attention to detail
• A proactive, problem-solving approach and the ability to work independently

Technical skills:

• Microsoft Office (Word, Excel, Outlook)
• Experience using courier platforms such as DHL, FedEx, UPS or TNT
• Knowledge of customs processes and documentation
• SAP experience is beneficial, but not essential

Additional Information

Why Join Us?

At Smiths Detection, you’ll be part of a global organisation with a strong sense of purpose. We offer a collaborative and inclusive environment, opportunities to develop your skills, and the chance to contribute to work that truly makes a difference.

You’ll also benefit from a flexible range of benefits designed to support your wellbeing, finances, and lifestyle.

We believe that diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone is respected, supported, and able to thrive.

Please note: Smiths Group will never request payment at any stage of the recruitment process. Always apply via our official careers site.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)