Produce/Bakery Specialist - HSS02 -… at Joe V's Smart… · Houston

Job Summary: As a Produce / Bakery Specialist, you'll ensure all Produce and Bakery merchandising areas are well maintained and stocked each morning. You'll provide excellent customer service and perform all responsibilities and job duties with a sense of ownership and a team approach.

Key Responsibilities & Essential Functions:

• Stocking:

• Stocks and rotates items as needed
• Loads, unloads, and moves heavy, bulky products to support in-stock conditions
• Builds, stocks, signs, maintains, and takes down store displays as directed
• Checks shipments for out-of-date and damaged product to ensure freshness and quality
• Reports missing signs or tags to the Department Manager or Shelf Edge team
• Reports all out of date and damaged product received issues to Department Manager

• Customer Service:

• Provides excellent customer service by answering product-related questions and assisting Customers with selections
• May communicate safe handling and cooking methods to Customers as needed

• Food Safety / Sanitation:

• Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Maintains standards in shrink, safety, inventory control, and sanitation
• Complies with department / store operating procedures and federal / state regulations

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Experience working in a fast-paced, high volume environment - Required

Experience in customer service - Required

Knowledge/Skills/Abilities:

Working knowledge of product rotation, department / store sanitation, shrink awareness - Required

Communication skills - Required

Customer service skills - Required

Ability to manage multiple priorities and shift focus between tasks - Required

Ability to work a flexible schedule - Required

Initiative; dependability - Required

Education:

Licenses/Certifications:

Completion of required job skills and compliance-related training - Required

Physical Demands & Working Conditions:

Function in a fast paced, retail environment, in detailed and precise tasks

Work with Customers, staying attentive to their needs

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push/pull, pinch, and use fine motor movements

Occasionally be exposed to cold, hot (non-weather) conditions, wet conditions, and loud noise

Safely maneuver around moving mechanical parts

Demonstrate the ability to lift 55 lbs, and manage in excess of 85 lbs

While there may be exceptions, the measurements noted are generally defined as -- Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2022