Cashier/Scanner - HSS11 - IH45/West -… at Joe V's Smart… · Houston

Job Summary: As a Scanner, you'll process Customer transactions of goods and services while providing superior customer service. You'll perform all responsibilities and job duties with a sense of ownership and a team approach.

Key Responsibilities & Essential Functions:

• Customer Service:

• Scans all Customer items, and handles financial transactions
• Packages groceries
• Provides superior customer service; looks for ways to go above and beyond what our Customers expect
• Answers product-related questions for Customers, and offers additional or alternative products and services
• Instructs Customers in the use of the Cash machine for cash tender
• Complies with Company food safety and sanitation expectations
• Participates with a total Store mindset
• Other duties may be assigned as necessary (within job scope), including returns, parking lot, cleaning registers, and front-end merchandising

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Knowledge/Skills/Abilities:

Strong customer service skills - Required

Strong communication skills - Required

Ability to identify produce - Required

Ability to work with Customers and stay attentive to their needs - Required

Ability to work in a fast-paced environment and maintain a high level of productivity standards - Required

Dependability, attention to detail, and sense of urgency - Required

Education:

Completion of job skills and compliance-related training - Required

Licenses/Certifications:

Physical Demands & Working Conditions:

Function in a fast paced, retail environment, in detailed and precise tasks

Constantly stand, reach at waist, grasp

Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movements

Occasionally be exposed to wet (non-weather) conditions, ambient temperature, and loud noise

Safely maneuver around moving mechanical parts

Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs

While there may be exceptions, the measurements noted are generally defined as -- Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2022