Resort Beach Operation at Jobs for Humanity in Beirut, Beirut, Lebanon

Company Description

Aldibel L.L.C is dedicated to , ensuring top-notch services and products that cater to the unique needs of our clientele.

Job Description

We are seeking a dynamic and detail-oriented Resort Beach Operation professional to join our beachfront resort in Qatar. In this role, you will oversee all aspects of our beach operations, ensuring exceptional guest experiences while maintaining the highest standards of safety, service, and environmental stewardship. You will be the driving force behind creating memorable beach experiences for our guests while leading a dedicated team with professionalism, enthusiasm, and collaborative spirit.

• Manage and coordinate all beach-related activities, including water sports, beach equipment rentals, recreational programs, and special events with meticulous attention to detail and guest satisfaction
• Develop and implement operational strategies to enhance guest satisfaction, maximize revenue, and achieve organizational goals while remaining flexible and responsive to market changes
• Lead, train, mentor, and motivate a diverse team of beach staff to deliver outstanding customer service and maintain high performance standards in a supportive and inclusive environment
• Ensure strict compliance with all health, safety, environmental, and local tourism regulations specific to Beirut and Lebanon, maintaining transparent communication with regulatory bodies
• Oversee inventory management, equipment maintenance, and vendor relationships for beach supplies and recreational equipment, analyzing costs and implementing efficient solutions
• Collaborate with other departments including housekeeping, food and beverage, and guest services to create seamless and inclusive guest experiences that exceed expectations
• Manage budgets, monitor financial performance, and implement cost-effective solutions for beach operations while maintaining analytical rigor and transparency in reporting
• Handle guest inquiries, feedback, and complaints with empathy and professionalism, resolving issues promptly and decisively to ensure guest satisfaction
• Develop, maintain, and regularly update emergency response and risk management plans for beach-related incidents, demonstrating resilience and assertive decision-making capabilities
• Monitor weather patterns and seasonal variations to optimize operations and ensure guest safety year-round, adapting strategies as needed
• Stay updated on industry trends, sustainability practices, and innovative beach programs to keep our resort competitive and environmentally responsible, demonstrating visionary thinking
• Conduct regular safety audits and training sessions to maintain a culture of safety and operational excellence, fostering a motivational and organized work environment

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Resort Management, or related field
• Minimum 10 years of progressive experience in resort or hotel management, with specific hands-on experience in beach operations management
• Proven leadership skills with the demonstrated ability to motivate, develop, and manage a diverse team in a fast-paced, dynamic environment
• Excellent communication skills, both written and verbal, with the ability to interact professionally with guests, staff, and external stakeholders