Jobgether SRL→
Implementation Engineer at Jobgether SRL in La Cañada Flintridge, CA
Skills
Job Description
Accountabilities:
- Deliver end-to-end implementation and integration of enterprise security solutions across diverse customer environments
- Lead advanced onboarding and professional services engagements, ensuring successful deployment and configuration outcomes
- Act as a technical escalation point, troubleshooting complex network, security, and configuration issues
- Perform technical risk assessments, system health checks, and ensure smooth transitions to support and customer success teams
- Collaborate with Customer Success, Sales, and Product teams to align implementations with customer success metrics and business outcomes
- Develop and improve onboarding playbooks, documentation, and self-service resources to accelerate time-to-value
- Monitor adoption and performance metrics (e.g., CSAT, NPS, time-to-value) and recommend improvements to increase customer success
- Mentor and support junior engineers, contributing to knowledge sharing and technical excellence across the team
Requirements:
- 5+ years of experience in security software implementation, network engineering, or complex enterprise deployments
- Strong knowledge of networking fundamentals including routing, switching, VPNs, firewalls, TLS, IAM, and zero-trust architectures
- Deep understanding of email security concepts such as phishing prevention, threat detection, and ransomware mitigation
- Hands-on experience with system troubleshooting, command-line tools, and log analysis for root-cause identification
- Strong ability to translate technical implementations into measurable customer and business outcomes
- Experience working in customer-facing technical roles with excellent communication and stakeholder management skills
- Proven mentorship or leadership experience, with the ability to guide and support junior engineers
- Familiarity with KPIs such as adoption, CSAT/NPS, and time-to-value in customer success environments
- Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience (certifications like CCNA, CISSP, AWS/Azure are a plus)
Benefits:
- Competitive total compensation with an estimated OTE range of **$85,000 – $110,000 USD** depending on experience and location
- Remote-first work flexibility within eligible regions
- Comprehensive health, dental, and vision insurance coverage
- Opportunities for professional development and industry certifications
- Exposure to enterprise-scale security environments and cutting-edge cybersecurity technologies
- Collaborative, cross-functional work environment with global teams
- Inclusive workplace culture with accessibility accommodations and equal opportunity practices
- Performance-driven environment focused on impact, growth, and continuous learning.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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