Jobgether SRL→
Customer Support Representative at Jobgether SRL · La…
Skills
Job Description
Accountabilities:
- Conduct outbound calls to existing customers to encourage repeat business and support revenue growth
- Respond to customer inquiries with professionalism, accuracy, and timely resolution
- Ensure proper documentation and management of customer information in internal systems
- Collaborate with contact center and operations teams to support campaigns and project initiatives
- Communicate customer needs, updates, and relevant details clearly to franchise or field teams
- Follow established processes and meet performance and service-level expectations
- Adapt to changing priorities in a fast-paced, high-volume customer support environment
Requirements:
- Minimum 2 years of experience in a call center or customer support environment
- Strong verbal and written communication skills, with excellent active listening abilities
- Experience in outbound calling or sales-driven customer interactions is an asset
- High level of computer literacy and ability to learn new systems quickly
- Strong organizational and time management skills
- Ability to work effectively in a fast-paced, performance-driven environment
- Comfortable working under pressure while maintaining service quality
- Automotive industry experience or bilingualism (English/Spanish) is an asset but not required
Benefits:
- Competitive hourly compensation ranging from **$19.35 to $29.40 CAD** depending on experience and location
- Remote work flexibility within Canada (aligned with Eastern Time hours)
- Paid time off and statutory holiday pay
- Access to health, dental, and wellness benefits
- Eligibility for bonus or commission-based incentives depending on performance
- Early wage access program allowing access to earned income before payday
- Training and onboarding support in a structured contact center environment
- Opportunities for internal growth within a large, expanding organization.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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