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Director of Client Partnerships at Jobgether in Canada, CA
Skills
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Client Partnerships based in Canada.
This is a senior strategic leadership role focused on owning and expanding high-value enterprise client relationships across complex, multi-stakeholder environments. You will act as a trusted advisor to senior decision-makers, translating client business priorities into scalable partnership strategies and measurable outcomes. The role blends strategic account leadership with hands-on execution, ensuring successful delivery of large-scale workforce and transformation programs. You will be responsible for driving renewals, identifying expansion opportunities, and strengthening long-term client value realization. Operating at the intersection of strategy, delivery, and commercial growth, you will coordinate cross-functional teams to ensure alignment and impact. This position is ideal for someone who thrives in fast-paced, mission-driven environments and excels at turning client needs into structured, high-impact solutions.
Accountabilities:
- Own and grow a portfolio of enterprise client relationships, serving as the primary strategic partner and executive liaison.
- Develop and execute comprehensive account strategies that align client objectives with delivery outcomes, renewal planning, and expansion opportunities.
- Lead executive-level engagements, including business reviews, strategic planning sessions, and value realization discussions.
- Coordinate cross-functional internal teams (delivery, product, operations, analytics, and sales) to ensure seamless execution of client programs.
- Identify and proactively manage risks related to adoption, stakeholder alignment, delivery performance, and renewal health.
- Drive revenue growth through renewals, upsells, cross-sells, and expansion of existing enterprise partnerships.
- Translate client goals into actionable roadmaps, success metrics, and structured program plans.
- Monitor account health metrics, including engagement, impact, satisfaction, and business outcomes, to inform strategy and intervention.
- Build scalable account management practices, including frameworks for stakeholder mapping, value measurement, and executive reporting.
Requirements:
- 8–12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, or complex program delivery.
- Proven track record of managing high-value enterprise relationships with accountability for both delivery outcomes and commercial growth.
- Strong ability to influence senior stakeholders and build trusted executive-level relationships.
- Excellent communication skills with the ability to simplify complex concepts into clear, compelling business narratives.
- Demonstrated experience driving cross-functional alignment without formal authority in matrixed environments.
- Strong commercial acumen with experience in renewals, expansion strategy, and account growth planning.
- Ability to manage multiple competing priorities while maintaining focus on long-term account success.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making and performance tracking.
- Experience in workforce development, education, AI, SaaS, or technology-enabled services is highly desirable.
- Bachelor’s degree in Business, Management, or a related field preferred.
Benefits:
- Competitive compensation aligned with experience and seniority.
- Remote-first flexibility with collaboration across distributed teams.
- Unlimited paid time off and company-wide holiday breaks.
- Comprehensive benefits package (health, wellness, and insurance support depending on location).
- Opportunity to work on large-scale enterprise transformation and workforce development initiatives.
- Access to continuous learning and professional development programs.
- High-impact role with direct influence on client outcomes and organizational growth.
- Inclusive and mission-driven culture focused on diversity, equity, and belonging.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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