Dental Claims Coordinator – Provider Services at Jobgether · La…

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Dental Claims Coordinator – Provider Services in Canada.

In this role, you will help ensure the smooth and accurate processing of dental claims and treatment plans within a fast-paced healthcare environment focused on service excellence and operational efficiency. You’ll work closely with providers, internal teams, and stakeholders to resolve claim inquiries, assess documentation, and support timely reimbursements. This position is ideal for someone who combines strong attention to detail with a customer-focused mindset and enjoys working independently in a remote-first setup while remaining connected to a collaborative team culture. You’ll contribute to continuous process improvements, maintain high quality standards, and play an important role in delivering a reliable and positive experience for members and providers alike. The environment encourages accountability, innovation, and professional growth while promoting work-life balance and flexibility.

Accountabilities:

• Accurately enter, review, and adjudicate dental claims and treatment plans according to established policies, standards, and turnaround expectations.
  • Research claim discrepancies, investigate inquiries, and gather supporting information from various sources to ensure accurate claim resolution.
  • Communicate with dental providers to obtain additional documentation or clarification required for claims assessment.
  • Monitor workload and productivity metrics to maintain efficiency, quality, and service-level standards in a high-volume environment.
  • Collaborate with team members and senior staff to resolve complex cases and improve operational workflows.
  • Contribute to documentation updates, process enhancements, and continuous improvement initiatives to increase efficiency and service quality.
  • Maintain a high level of accuracy, confidentiality, and professionalism while supporting internal and external stakeholders.

Requirements:

    - Experience working with claims processing, dental administration, healthcare operations, or a related field is strongly preferred.
    - Knowledge of dental terminology and nomenclature is considered a strong asset.
    - Strong customer service and relationship-building skills with the ability to interact effectively with providers and internal teams.
    - Excellent attention to detail, analytical thinking, and problem-solving abilities with sound judgment and decision-making skills.
    - Ability to work independently in a remote environment while remaining highly organized, accountable, and collaborative.
    - Strong time management skills with the ability to prioritize tasks, manage multiple deadlines, and maintain productivity under pressure.
    - Proficiency with Microsoft Office Suite; familiarity with Teams and SharePoint is an advantage.
    - Flexibility to occasionally work adjusted hours when operational needs require it.

Benefits:

        - Flexible remote work arrangement with limited monthly on-site attendance requirements.
        - Opportunity to work within a collaborative, high-energy, and team-oriented environment.
        - Career growth and professional development opportunities.
        - Supportive culture that values diversity, inclusion, and employee well-being.
        - Work-life balance focused workplace with flexible work practices.
        - Opportunity to contribute to a mission-driven organization serving millions of members.
        - Inclusive and respectful environment that values different perspectives and experiences.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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