Benefit Counselor - Per Diem at Jobgether in Remote

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Benefit Counselor – Per Diem based in the United States.

This is a flexible, client-facing role focused on educating employees about voluntary benefit options and supporting them through enrollment periods. You will engage directly with individuals through in-person sessions, phone support, and digital enrollment platforms, helping them understand and select the benefits that best fit their needs. The role is ideal for someone who enjoys working in dynamic, people-oriented environments and is comfortable balancing accuracy with high-volume service delivery during peak enrollment seasons. You will play a key part in ensuring employees make informed decisions while maintaining compliance and confidentiality standards. The position offers variety in schedule and setting, including remote work opportunities and paid travel assignments across different locations. It is well suited for professionals who are detail-oriented, service-driven, and confident communicating complex information in a clear and approachable way.

Accountabilities

This role is responsible for guiding employees through voluntary benefits education and enrollment processes while ensuring accuracy, compliance, and a positive participant experience.

- Conduct employee benefit education and enrollment sessions via in-person meetings, phone-based service centers, and web-based platforms
- Support employees during open enrollment periods by explaining voluntary benefit options clearly and accurately
- Complete and submit benefit applications with a strong focus on data accuracy, compliance, and confidentiality requirements
- Participate in training programs covering systems, products, and enrollment processes to maintain up-to-date knowledge
- Deliver high-quality customer service while managing high-volume enrollment activity during peak periods
- Maintain strict adherence to data privacy policies and professional conduct standards at all times
- Build positive relationships with client employees and ensure a smooth, supportive enrollment experience

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Requirements

    This role requires strong interpersonal skills, attention to detail, and the ability to manage structured enrollment processes in a fast-paced, customer-facing environment.
    - High school diploma required; active Life and Health insurance license(s) required in applicable states
    - Experience in insurance, voluntary benefits, or employee benefits enrollment preferred
    - Strong computer skills, including Microsoft Word, Excel, Outlook, and web-based enrollment platforms
    - Ability to accurately perform data entry and maintain high standards of data integrity
    - Strong communication and customer service skills with the ability to explain complex information clearly
    - Critical thinking skills with the ability to assess situations and provide practical recommendations
    - Professional, reliable, and detail-oriented approach to client interactions
    - Ability to work flexible schedules, including evenings and weekends during enrollment periods

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Benefits

        - Flexible per diem contract structure with varied scheduling options
        - Remote work opportunities depending on assignment
        - Paid national travel opportunities for enrollment events
        - Exposure to diverse client environments and employee groups
        - Training provided on systems, products, and enrollment processes
        - Opportunity to gain experience in employee benefits and insurance services
        - Supportive, structured environment focused on compliance and service quality

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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