Inside Sales Specialist at JNH Lifestyles in Irvine, CA

Summary

JNH Lifestyles is a sauna manufacturer and retailer located in the greater Los Angeles area. Our company has been in the business of promoting joyful, natural, healthy living for over 30 years through our dedication to providing stellar customer service and cutting-edge products.

We are currently seeking a driven, results-oriented Account Specialist to assist us in servicing new and existing customers. It is an inside sales with an uncapped commission structure. The more you sell the more you make! We even provide the leads!

Responsibilities

• Ensure a high level of customer satisfaction by serving as a single point of contact on established and new accounts.
• Remain up-to-date and knowledgeable about products, services, and promotions offered, and able to discuss available features and options with customers.
• Establish new accounts and obtain orders by planning and organizing daily work schedule to call on existing and potential sales outlets.
• Service existing accounts by identifying and assessing customer need to resolve issues, address complaints and provide appropriate solutions and/or alternatives within established time limits.
• Provide customers with accurate, valid and complete information by utilizing the correct tools and procedures.
• Build sustainable relationships with customers through open and interactive communication.
• Keep detailed records of all customer interactions, process customer orders, maintain customer accounts, and file documents according to established SOP.
• Maintain and submit required reports and documentation to Management as requested, including daily sales reports and weekly work plans.
• Follow company procedures, guidelines, and policies as they relate to communication, customer relations, and interactions with coworkers.

Basic Requirements

• Minimum of 2 years’ experience as a Sales Representative, Account Representative or similar.
• Excellent verbal and written communication skills.
• Excellent computer skills with the ability to work across multiple different software programs.
• Ability to multi-task, prioritize and manage time efficiently.
• Ability to work with minimal supervision in a fast-paced environment.
• High school degree.

Benefits

At JNH Lifestyles, we understand that benefits matter. As a valued member of the Team, you will have access to the following:

• Medical, Dental, Vision and Voluntary Term Life Plans
• Paid Vacation
• Paid Sick Leave
• Company Sponsored 401k Retirement Plan
• Employee Discounts on Products

Must be authorized to work in the United States.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.