Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per client’s requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following:

• Overseeing all building systems including fire/life safety, MEP and all critical utilities.
• Ensuring the documentation of assets under asset list/ tracker.
• Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker.
• Be responsible for hiring, training and development of shift engineers and maintenance staff.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting.
• Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance
• To ensure all the planned preventive maintenance (PPM) are being timely carried out.
• Suggest and implement improvements for preventive maintenance programs as required.
• Coordinating with contractors, tenants and engineers.
• Maintaining service /repair contracts.
• Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan.
• Implementing and administering inventory control programs for purchase of parts and utilisation.
• Assessing of the building operations and working towards mitigation of highlighted inherent risks.
• Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements.
• Ensuring compliance with applicable codes, regulations, government agencies and company directives.
• Coordinate and maintain the as-built drawing and transition document library.
• Creating emergency response plan and taking part in evacuation drills.
• Maintaining engineering and other reports like DMR and MMR.
• Develops/maintains effective Asset specific maintenance and safety procedure manuals.
• Ensuring proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and follow up for invoice from JLL office
• Submitting the invoice to the client and following-up for payments.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Find out more about us here.

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