Senior Facilities Equipment Purchaser at JLL in Kulim, Kedah, Malaysia

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Senior Facilities Equipment Purchaser

JOB DESCRIPTION:

Remote Operations Center — Facilities Procurement Operations

Position Summary

We are seeking a detail-oriented Senior Facilities Equipment Purchaser to join our Remote Operations Center team supporting facilities procurement operations. This role is responsible for the administrative processing and system management of purchase requests and purchase orders, ensuring accurate data entry, compliance with approval workflows, and proactive issue resolution. The successful candidate will play a critical role in achieving our goal of reducing PO approval cycle time by 20-30% while maintaining high standards of data quality and process compliance.

Key Responsibilities

Purchase Request & Order Processing (70%)

• Create and process Purchase Requests (PRs) in SAP Ariba based on requisitions from sourcing teams

• Ensure accurate commodity coding for proper tax status determination and spend categorization

• Validate and input itemized quotes, including proper capital vs. expense classification

• Verify cost center codes, budget information, and "requested on behalf of" data accuracy

• Review and validate completeness of decision quality responses in justification forms for requests ≥$25K

• Support data integrity across integrated systems by following prescribed data entry standards

• Route approved purchase orders through proper approval channels based on dollar thresholds

• Distribute final approved POs to vendors through Ariba and confirm acceptance

Issue Resolution & Follow-Up (20%)

• Monitor PO status and proactively identify potential processing issues

• Resolve invoicing discrepancies with suppliers using documented troubleshooting procedures

• Follow established escalation pathways for complex payment and processing issues

• Coordinate with Accounts Payable teams to expedite payment processing when appropriate

• Track and manage PO accruals for financial reporting accuracy

• Generate exception reports and maintain comprehensive issue resolution documentation

Administrative Support & Compliance (10%)

• Maintain PO status tracking, audit trails, and historical documentation

• Support transition management activities and process documentation

• Coordinate with PO Program Owner on approval documentation for high-value requests

• Facilitate system updates for receipt confirmations and delivery status

Required Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or related field; OR

• Associate's degree with 2+ years of procurement/purchasing experience; OR

• High school diploma with 4+ years of relevant procurement processing experience

Technical Skills

• SAP Ariba experience required - minimum 1 year of hands-on experience with Ariba Buying, Purchase Requisitions, and Purchase Order processing

• Proficiency in ERP systems and procurement platforms

• Intermediate to advanced Microsoft Excel skills (pivot tables, VLOOKUP, data analysis)

• Experience with Graphite Connect or similar vendor integration platforms preferred

Soft Skills

• Strong time management, professional written and verbal communication

• Commitment to high ethical standards and confidentiality

• Ability to exercise independent judgment

• Strong data entry accuracy and attention to detail

Language Proficiency

• English Fluency: Minimum C1 Advanced level or equivalent required. Must possess exemplary written and verbal business communication skills for global operations and stakeholder management.

• Accepted Certifications: Minimum MUET (Malaysian University English Test) Band 5.0, IELTS 7.0–8.0, or equivalent standardized language evaluation assessment.

Core Competencies

• Strong ownership

• Strong analytical and problem-solving skills with ability to troubleshoot system and process issues

• Excellent written and verbal communication skills for vendor and internal stakeholder interaction

• Understanding of procurement processes, approval workflows, and financial controls

• Knowledge of accounting principles related to purchase orders, accruals, and invoice processing

Preferred Qualifications

• Professional certification in procurement (CPSM, CSCP, or similar)

• Experience with facilities management or maintenance procurement

• Knowledge of contract enablement and IAC processes

• Experience in a manufacturing or technology environment

• Familiarity with spend analytics and procurement reporting tools

Performance Expectations

• Process POs with 99%+ data accuracy

• Resolve 90% of Level 1 issues within established timeframes

• Maintain vendor satisfaction through timely and accurate processing

• Support seamless process transitions and knowledge transfer activities

Working Hours

• Monday to Friday, 2200 to 0700 (10pm to 7am) Malaysia time zone (Saturday/Sunday off day)

Location:

On-site –Bayan Lepas, Malaysia, Kulim, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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