Senior Analyst – Vendor Performance

Location: Dalian, LN · On-site

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Duties & Responsibilities

What this job involves

The JBS Senior Analyst – Vendor Performance leads analytical, reporting, and escalation management activities across the end-to-end Vendor Performance Management (VPM) cycle. Building on the Analyst role, this position takes ownership of more complex reporting workstreams, manages escalated issues with greater autonomy, and works closely with S&P Leadership on strategic vendor performance initiatives. The Senior Analyst also provides quality oversight and informal guidance to Analyst-level team members.

Planning & Preparation

• Lead the annual vendor spend analysis and scorecard list confirmation, providing recommendations to onshore leads on scope prioritisation

• Prepare and review scope participant lists (suppliers and accounts), identifying gaps or risks for onshore consideration

• Manage resource (SCSC) scheduling and debrief coordination, including logistics oversight across multiple accounts

• Lead evaluator nomination processes, ensuring completeness and escalating conflicts or gaps

Launch & Communication

• Develop and review pre-launch communication strategies (collective and/or tailored) for internal and external stakeholders

• Oversee distribution of SPM cycle commencement notifications, ensuring accuracy and consistency across markets

Scorecard Management

• Oversee scorecard creation and configuration in Jaggaer, reviewing Analyst outputs for quality and consistency

• Manage evaluation completion tracking across the full vendor portfolio, proactively identifying and resolving blockers

• Lead escalation of persistent non-completion issues to onshore leads, preparing supporting documentation and recommended actions

• Review and approve scorecard issuance to suppliers and accounts, managing complex follow-up scenarios

• Resolve incorrect scoring issues, coordinating with onshore leads on reopening approvals and remediation

Analysis & Reporting

• Lead scorecard data analysis, producing trend analysis, performance benchmarking, and period-on-period comparisons

• Develop consolidated insights summaries with commentary for onshore and S&P Leadership review

• Own preparation and coordination of post-scorecard summary decks for S&P Leadership, incorporating qualitative context and strategic observations

• Produce enhanced SPM reporting outputs including programme dashboards, vendor tiering analysis, and cycle performance metrics

• Manage distribution and version control of the annual SPM report across stakeholder groups

Supplier Performance Meetings (SPM)

• Lead SPM pack development and quality review, working directly with onshore leads to ensure strategic alignment

• Manage the end-to-end SPM pack finalisation process across multiple simultaneous interactions

• Coordinate and support hosting of SPM interactions, including facilitation of pre-meeting briefings for onshore leads

• Produce structured post-SPM summaries with action tracking and distribute to relevant accounts and leadership

Action Planning & Follow-up

• Oversee CAP collection, logging, and archiving processes, reviewing Analyst outputs for completeness and quality

• Manage escalated or overdue CAPs directly, engaging with vendors and onshore leads to drive resolution

• Produce regular CAP status reporting for S&P Leadership, including risk-flagged items and closure trend analysis

Strategic Projects & Leadership Support

• Support Transformation Lead and S&P Leadership on strategic vendor performance initiatives, including programme design, benchmarking, and process improvement projects

• Contribute to the development and continuous improvement of VPM frameworks, templates, and governance documentation

• Provide data analysis and insights to support Alliance vendor performance reviews and preferred vendor programme assessments

• Assist in preparing materials for leadership reviews, steering committees, and client-facing vendor performance reporting

Recognition

• Lead coordination of Supplier Awards processes, managing data collation, shortlisting support, and nominee pack preparation

Data Handling Protocols

Prohibited activities: sharing vendor performance data across clients without authorisation, communicating performance outcomes directly to vendors without onshore approval, or making commitments on scoring or remediation actions.

Key Skills

Technical Skills

• Advanced Excel proficiency including complex data modelling, trend analysis, and dashboard development

• Procurement platform expertise (Jaggaer required; Aravo and Power BI advantageous)

• Strong analytical capability – able to synthesise large datasets into actionable insights and strategic commentary

• Ability to produce high-quality, leadership-ready reporting outputs and presentation materials

Communication & Stakeholder Engagement

• Polished written English for leadership communications, strategic reporting, and vendor correspondence

• Confident verbal communication for onshore collaboration, stakeholder briefings, and escalation management

• Ability to engage credibly with S&P Leadership on performance data and programme insights

• Sound judgement in escalation management – knowing when to resolve independently versus involve onshore leads

Analytical & Strategic Thinking

• Ability to identify trends, risks, and opportunities within vendor performance data

• Capacity to contribute meaningfully to programme design, framework development, and continuous improvement

• Understanding of how vendor performance data connects to broader procurement strategy and client outcomes

Organisational & Leadership Skills

• End-to-end ownership of complex, multi-phase workstreams across simultaneous SPM cycles

• Ability to informally guide and quality-review Analyst-level work

• Proactive risk management and deadline governance with minimal supervision

Documentation discipline and platform hygiene at scale across Jaggaer and reporting environments。

Location:

On-site –Dalian, LN

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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