Regional MAC Lead at JLL in China

Regional MAC Lead Location: Hong Kong, SAR, China JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Regional MAC Lead provides senior regional leadership for the Move, Add, Change (MAC) function across the APAC portfolio. This role is accountable for regional MAC strategy, standards, governance, and performance, and people management, while also providing critical Facilities Management (FM) leadership input into major real estate transformation, transition, and mobilisation initiatives. The role combines regional MAC governance and delivery oversight with FM representation for complex, live-environment change programmes, ensuring continuity between project execution and business-as-usual operations, effective risk management, and operational readiness. What your day-to-day will look like: Transforming the Regional MAC Function Provide regional leadership of the APAC MAC function, including functional oversight of country MAC delivery teams and central MAC support. Define and drive regional MAC strategy, governance, and operating frameworks aligned with REO and FM objectives. Act as the primary regional escalation and decision point for MAC-related activities. Take budgetary control and lead commercial management for the function across all countries, ensuring alignment to JLL and client procurement and financial requirements Drive standardization, simplification, and continuous improvement of MAC processes, reporting, and controls. Leverage data, metrics, and technology to enhance visibility, control, and performance across the portfolio. Transformation, Transition & Mobilisation Act as the Facilities Management representative for major real estate and portfolio transformation initiatives. Provide FM input into project phasing, sequencing, construction readiness, and operational integration. Lead transition and site mobilisation planning to ensure seamless handover from projects into live operations. Coordinate closely with Business Units, project delivery teams, and country FM teams to maintain service continuity. Support operational readiness, change management, and risk mitigation during complex change activity. Client & Stakeholder Management Develop and maintain strong, trusted relationships with regional and country-level client stakeholders. Ensure MAC delivery meets contractual obligations, KPIs, and agreed service levels. Provide clear, consistent regional communication, reporting, and escalation pathways. Represent the MAC and FM function with professionalism and a client-first mindset. Leadership & People Management Provide functional leadership to country MAC leads and regional MAC resources. Promote a culture of collaboration, accountability, health & safety, and service excellence. Support capability development, succession planning, and effective resource allocation. Drive alignment and collaboration between MAC, FM, and project delivery teams. Experience & Qualifications Extensive experience in MAC, workplace delivery, facilities management, or project transition roles within corporate real estate. Demonstrated experience leading regional or multi-country teams and governance frameworks. Strong understanding of FM operations within live business environments. Proven ability to manage interfaces between capital projects and operational teams. Strong analytical, organisational, and stakeholder management skills. Degree in Project Management, Construction Management, Facilities Management, Engineering, or related discipline (preferred) Fluent written and verbal English; additional APAC languages advantageous. undefined Desired or preferred experience and technical skills Client Focus & Relationship Management Demonstrates a proactive, professional, client-first approach. People Management & Team Leadership Leads, develops, and influences teams across cultures and geographies. Program Management & Organisational Skills Effectively manages multiple complex initiatives in fast-paced environments. Problem Solving & Strategic Thinking Anticipates risks, manages ambiguity, and delivers practical, long-term solutions. Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. 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