General Manager at Jetson in Columbia, MD

About Jetson:

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

We are searching for a General Manager (GM) to oversee all aspects of branch operations in our new market, including sales, service, and installation activities. The GM will help to build and lead a team of HVAC and electrician professionals, develop strategic business plans, ensure operational efficiency, and uphold high standards of customer service and compliance.

What You Will Do:

• Oversee daily operations of the Jetson branch or region.
• Uphold the working culture of the region or branch by ensuring we are attracting and hiring top players who exemplify the Jetson values daily.
• On the ground presence to influence policy, promote Jetson, establish partnerships and ensure a premium customer experience.
• Lead, and mentor a top team of technicians, project coordinators, and administrative staff to deliver the best customer experience in the business.
• Gather market insights and manage local regulatory, policy, and compliance matters.
• Work closely with HQ teams (Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success) to improve products, enhance customer experiences, and align on strategic goals.
• Use data and KPIs to drive continuous improvement, aligning with corporate goals.
• Provide regular financial and operational reports to the executive team.

What You Bring:

• Bachelor’s degree in Business Administration, Engineering, or a related field (preferred but not required).
• Entrepreneurial minded person with experience running a business or division with P&L responsibility.
• Modern leadership and team management skills with a proven track record of success.
• Extensive knowledge or curiosity of the home improvement space, industry regulations, and best practices.
• Exceptional problem-solving, decision-making, and communication skills.
• Proficiency in business software, CRM systems, and Google Workspace
• Experience with modern tools, including AI, to automate and make your day more efficient
• Valid driver’s license and ability to travel within the service area as needed.

Job Type: **** Full-time, Permanent

Pay: $125,000 - $140,000 per annum

Benefits:

Health Insurance premium 85% paid by Jetson

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Parental Leave Top Up

Education Support

Equity

Work Location: In person - Columbia, MD

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!