Customer Helper -Baggage Supervisor: Bristol… at Jet2 · Wrington

At Jet2.com we are proud to deliver a VIP service to our customers. We have a fantastic opportunity to join us as Customer Helper - Baggage Supervisor at Bristol Airport on a permanent basis

What will you do as a Customer Helper - Baggage Supervisor?

• Lead and support the day-to-day Baggage team performance on shift.
• Play an important role in ensuring the efficient running of the day baggage hall operation and achieving On Time departure targets
• Work closely with our Front of House colleagues to ensure we deliver a fantastic service.
• Be an ambassador of our safety-first culture, making sure your Team drive the culture through every aspect of their work.
• Demonstrate strong leadership, motivation and management and support the overall performance of the Baggage Teams
• Ensure that the team delivers an effective and friendly service to meet the needs of our customers, promoting our brand values.

This is a varied and fulfilling role with people and operational responsibility and will play a vital part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets.

This role is available on a 40 hour per week permanent basis and is available to our Ground Operations colleagues. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays.

What are the key skills/experience you'll already have?

The successful candidate will already be demonstrating Role Model behaviours and will be an ambassador for the Jet2 brand and ethos. You will also have -

• Extensive experience within a baggage operational role
• Strong knowledge and experience of the full range of Baggage Hall procedures
• Exposure to supervising or leading teams within an airside operational environment
• The ability to prioritise effectively and ensure the safety of our Customers, yourself and your Team

With a positive and conscientious approach, you will have a clear focus on the Customer and must also hold a full UK Driving Licence and possess or be able to obtain the relevant Airside Driving Permit, as well as the ability to pass a Class II medical. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Closing Date for Applications: