Industrial Cable Project Manager at JD Martin in Houston, TX

Key Responsibilities: Project & Stakeholder Management Act as the primary point of contact for customers, manufacturers, and internal sales teams. Coordinate project schedules, product specifications, delivery timelines, and documentation. Monitor project progress, identify risks or delays, and implement corrective actions. Ensure compliance with industry standards, safety regulations, and client requirements. Prepare and deliver regular project status reports to internal and external stakeholders. Order Management & Fulfillment Support quoting, order entry, and follow-up to ensure accuracy and timely processing. Track order status and proactively resolve delays, discrepancies, or changes. Collaborate with logistics, finance, and customer service to ensure on-time, accurate delivery. Maintain detailed records of orders, communications, and project documentation. Technical & Operational Support Address issues related to product availability, logistics, and technical specifications. Provide technical insights and project updates to support sales and customer decision-making. Coordinate with engineering, procurement, and construction teams to align material needs with project schedules. Develop and maintain project budgets, schedules, and supporting documentation. Customer Relations & Issue Resolution Build and maintain strong relationships with manufacturers, distributors, and clients. Investigate and resolve customer disputes involving pricing, delivery, or product issues from start to finish. Process returns, exchanges, credits, and adjustments in accordance with company policies. Communicate resolutions clearly, professionally, and promptly. Process Improvement & Internal Support Monitor market trends and customer feedback to identify opportunities for improvement or growth. Contribute to the development and updating of internal process guides, training materials, and best practices. Qualifications: 3+ years of experience in project management, preferably in the wire and cable or electrical distribution industry. Familiarity with manufacturer’s rep business models and supply chain dynamics. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Ability to manage multiple tasks and prioritize effectively. High attention to detail and accuracy. Preferred Skills: Technical understanding of wire and cable products and applications. Experience working with electrical contractors, OEMs, or utility companies. Knowledge of ERP systems and order tracking platforms. Customer service or account management background.