Industry Sales (JD YOUNG Internship Program) at JD.COM · NYC…

Summary: JD.COM is a leading technology and service provider with a focus on supply chain innovation. They are seeking interns for the JD Young Internship Program to enhance professional skills and identify high-potential candidates. Responsibilities include data support for the sales group, managing after-sales issues, and coordinating fulfillment processes. Responsibilities: - Responsible for the daily data collation of the business industry sales group, and provide effective support for team decision-making through accurate data processing - Follow up after-sales consultation throughout the process, promptly feedback the progress and results to customers, collect customers' opinions and suggestions on the after-sales process, and promote the continuous optimization and upgrading of the after-sales system - Real-time monitoring of order fulfillment status, once an abnormality is found, quickly link logistics, warehousing and other departments, efficiently solve the problem, and ensure that the order is delivered on time Required Qualifications: - Undergraduate students or above, majoring in logistics management, e-commerce, international trade, marketing and other related majors are preferred - Proficient in Thai and English, with excellent listening, speaking, reading and writing skills; those who master Chinese are preferred - Proficient in using Excel, Word, PPT and other office software - Possess excellent communication and coordination, problem-solving skills and teamwork spirit, and be able to adapt to a fast-paced work environment Required Skills: Logistics management, E-commerce, Proficient in Thai, English Important Skills: Excel Nice-to-Have Skills: Teamwork spirit