Sale Administrator at Jbtm in Adlington, England, United Kingdom

Sale Administrator Location: GB - Adlington The Internal Sales Administrator will be required to provide a first-class, front-line service to our customers.  In the role, you will be expected to process and maintain quotes, orders, deliveries, standard business processes and working systems to a high degree of organisation and order. The role requires working in a busy engineering office environment; therefore, the post holder must display the ability to communicate clearly and confidently with all stakeholders of the business. Responsibilities: Assisting with the creation of quotations for new equipment and after sales for the sales teams. Ensuring all leads generated by the sales team from exhibitions are added into Salesforce and being actively managed. Supporting JBTM distributors, ensuring they are delivering and recording sales leads, so we can manage our systems and pipeline generation. Providing quotes to other JBT business units on behalf of the Product Specialist team. Management of the business pipeline as whole on both ProNET and Salesforce. Processing all types of customer orders on behalf of the UK sales, Export sales and Key Accounts teams, including intercompany. Checking and processing orders on behalf of the wider business, ensuring they have processed the orders correctly and they have created valid and correct equipment specifications. Managing the relevant sales compliance documents to submit for financial auditing. Attending any relevant internal and/or external meetings with regards to SOX compliance / audits. Submission of any internal documentation to assist the finance teams with the preparation  of audit reviews. Ensuring compliance checks are abided by from start to finish of the ‘order to cash’ process. Maintaining accurate customer information in ProNET to enhance the efficiency and effectiveness of the business. Taking external and internal calls for the department, re-directing or dealing with the enquiry. Problem solving for customers across all types of equipment, liaising with projects and technical teams where necessary. Ensuring that the customer complaint process is maintained from a sales and commercial perspective and all documentation is collated within the ISO/Donesafe system. Working closely with all departments within Proseal to achieve the above. Raise departmental issues / concerns with Proseal UK. Carry out any other ad hoc duties as and when required. Adhering to ISO 9001 procedures and managing to ensure they are up to date. Qualifications: Administrative experience would be a positive but is not essential You should be computer literate with ability to create, modify and maintain MS office documents: PDF Files, Excel, Word, PowerPoint, etc. Previous experience of using Salesforce CRM would be desirable Aptitudes Required: Team working skills Ability to work under pressure and deliver results to a defined deadline Logical and analytical Can-do attitude, self-motivated Flexible Attention to details Innovative Confident Clear communicator