Temporary Technical Support Specialist at JBT Marel · US -…

Summary: JBT Marel is a global leader in food and beverage technology, focusing on sustainable innovation in the food sector. The Technical Support Specialist will support fresh produce packers by optimizing product performance, troubleshooting issues, and ensuring food safety compliance. Responsibilities: - Conduct visits to customer sites to observe operations - Identify areas for improvement in product performance and customer processes - Offer advice and guidance to optimize the performance of JBT’s products - Troubleshoot issues and implementing solutions - Help customers anticipate seasonal trends that may impact their products negatively - Offer solutions to mitigate potential problems - Provide advice on pesticide use for decay control of produce - Write pesticide recommendations - Monitor for pesticide resistance and suggest appropriate actions - Provide training to customers on various topics related to product usage and optimization - Assist customers with food safety compliance as it pertains to JBT Marel’s product offerings - Work closely with Sales team to understand customer needs and feedback - Collaborate with R&D team to introduce new products to commercial use - Provide insights from customer interactions to inform product development and improvement initiatives Required Qualifications: - Bachelor's degree in Agriculture, Biology, Horticulture or related scientific field - Must hold a California Pest Control Advisor's license at time of employment or within 6 months of employment - Must maintain valid license at all times through attending courses for CEUs (supported by JBT) - Valid Driver's License - Strong technical troubleshooting and problem-solving skills - Excellent communication and interpersonal skills - Understand and contribute to Food Safety processes - Should be comfortable multi-tasking and pays attention to detail - Conscientious and self-motivated; able to work without direct supervision - Ability to work independently and as part of a team - Ability to use a computer and Microsoft products (Office, Word, Excel, Outlook and PowerPoint) - Willing to work out of town, out of state and internationally if needed - Strong math skills - Availability for extended hours, overnights, weekends and/or variable schedules, especially during the processing season - Must be reliable and a team player Preferred Qualifications: - Basic understanding of agricultural practices (pre and post-harvest), preferably in citrus processing - Experience handling chemicals & working w/ postharvest chemical application systems - Postharvest and/or citrus related work experience - Bilingual in Spanish highly preferred - Knowledge of food safety practices and guidelines - Course work in postharvest physiology and pathology, citrus science or postharvest technology Required Skills: California Pest Control Advisor license, Technical troubleshooting, Food Safety processes, Microsoft Office, Mathematics, Biology, Horticulture, Postharvest physiology, Postharvest pathology, Citrus science, Postharvest technology, Chemical handling, Postharvest chemical application systems, Spanish Benefits: Medical, dental and vision coverage, 401(k) plan