Wellbeing and Injury Management Advisor… at JB Hi-Fi · Southbank

Company Description

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.

JB Hi-Fi Group is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi Group?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Wellbeing and Injury Management Advisor you will be responsible for providing effective and timely injury prevention and management to injured team members in support of the proactive management of injuries across the organisation.

This role will be based in NSW and manage the NSW claims portfolio.

Key responsibilities include, but are not limited to:

• Effectively facilitate the timely and sustainable return to work of injured team members, ensuring lost time, claim durations and claim costs are minimized, as well as legislative compliance.
• Liaise with injured team members and leaders to provide immediate support and co-ordination of return-to-work strategies. This includes the provision of onsite support to teams, across JB Hi-Fi Group brands.
• Provision of practical training and coaching to leaders in support of improved knowledge and awareness of their Injury Management and Workers Compensation responsibilities and accountabilities.
• Oversee the organisational workers compensation functionality manager by our third-party provider to ensure effective administration of workers’ compensation claims processes, including accurate documentation, payment processes, reporting and adherence to regulatory obligations.
• Establish and maintain effective working relationships with all key stakeholders.
• Provide required data and statistics for monthly safety reporting and claims reviews.
• Support with coordination and engagement with regulatory bodies, including preparation for audits, certification processes, and ongoing compliance reporting.
• Work collaboratively with all stakeholders to ensure claims management strategies are implemented, the timely delivery of exceptional customer service and cost-effective outcomes.
• Work collaboratively with the Early Intervention Wellbeing and Injury Management Advisor to ensure Workers Compensation claims, documentation and records are managed in line with each state’s legislative requirements.
• Participate in ad hoc projects, as required.
• Ability to deliver face-to-face training (physical and mental health initiatives), as required.
• Attendance of medical appointments and consultations as required
• Onsite work assessments to assist to facilitate successful return to work

Qualifications

To be successful in this role, you will need:

• Tertiary qualifications in relevant Allied Health Profession
• Relevant Professional Association membership and/or registration
• Substantial experience managing workers compensation and injury management in a complex organisation with a background in claims and injury management.
• 2+ years of rehabilitation experience (clinical and non-clinical) managing rehabilitation and return to work outcomes preferably in the Occupational Rehabilitation Industry.
• Strong knowledge of legislative requirements and compliance obligations for injury management and claims, particularly in a self-insured environment.
• Proficient computer skills.
• Driver's license required

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!