Learning and Sales Development Trainer at JB Hi-Fi &… · Wellington

companyDescription At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business. JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you. Why join JB Hi-Fi? Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia). Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions. We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. Demonstrating our commitment to sustainability, we are on track to reach our goal of net zer jobDescription In this role, you will play a crucial part in enhancing the skills and knowledge of our workforce across multiple locations. You will design and deliver training programs that align with our organizational goals while fostering a culture of continuous learning and development. *Please note this role can be based in Auckland OR Wellington Key Responsibilities and Requirements Develop and implement tailored training programs to meet the specific needs of diverse teams and departments across the region. Conduct engaging training sessions that utilise a variety of methodologies to ensure effective learning and retention. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, making necessary adjustments to continuously improve outcomes. Collaborate with departmental leaders to identify skill gaps and emerging training needs, ensuring alignment with strategic business objectives. Facilitate workshops, webinars, and coaching sessions to promote best practices and enhance employee performance. Deliver Induction, onboarding programs to New Starters as required across regions. Maintain up-to-date knowledge of industry trends, training techniques, and compliance requirements to ensure training content is relevant and impactful. Work collaboratively, build positive relationships, and contribute to a productive team dynamic. qualifications Qualifications 3+ years of experience in training and development, preferably in a regional or multi-site capacity. Experience with Learning Management Systems (LMS) and e-learning tools. Certification in training methodologies or adult learning principles. Proficient in Microsoft Word, Outlook, Excel, PowerPoint, Visio and Teams. additionalInformation