Inside Sales - Multiple Locations |… at Jani-King… · Coraopolis

Summary: Jani-King International is the global leader in commercial cleaning franchising, serving organizations across industries through a worldwide network of franchisees and regional offices. The Inside Sales Representative generates and qualifies new business opportunities through outbound calling, email outreach, lead follow-up, and prospect research, while scheduling qualified appointments for outside sales executives. The role also involves maintaining the sales pipeline, documenting activity in the CRM, and collaborating with sales leadership.

Responsibilities:
- Conduct daily outreach to targeted businesses through outbound calls, email touches, and follow-up strategies to consistently generate new opportunities
- Introduce Jani-King's services to business leaders, ask thoughtful discovery questions, and identify opportunities where our solutions can provide value
- Evaluate inbound inquiries, marketing leads, and outbound prospects to determine readiness for a sales conversation
- Work closely with outside sales representatives and regional leadership to align outreach strategies and maximize conversion success
- Schedule qualified, high-value meetings for the outside sales team and ensure all key prospect details are documented accurately in the CRM
- Build rapport with potential customers through professional, consistent communication that creates trust and interest in Jani-King's services
- Reconnect with past prospects, follow up with warm leads, and maintain a steady pipeline of qualified opportunities
- Maintain accurate records of outreach activity, conversations, and next steps while tracking performance against daily and weekly goals

Required Qualifications:
- Previous experience in inside sales, telemarketing, outbound calling, lead generation, or other customer-facing roles
- Demonstrated ability to meet activity goals, manage a high volume of outreach, and stay motivated in a performance-based environment
- Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively over the phone
- Highly motivated, organized, and comfortable managing a structured outreach schedule while maintaining consistent daily activity
- Proficiency with Microsoft Office applications; experience working with CRM systems and call tracking tools
- Ability to document conversations clearly, maintain accurate records in CRM, and ensure smooth handoffs to the outside sales team
- Positive attitude and collaborative mindset when working with regional leadership and outside sales teams

Required Skills: Inside Sales, Outbound Calling, Lead Generation, Microsoft Office, CRM Systems

Benefits: Commission and performance bonuses, Medical, dental, and vision coverage, Paid holidays, Company-provided technology and resources designed to support your outreach efforts and daily sales activity, Opportunities to advance into Business Development, Outside Sales, Account Executive, or Sales Leadership roles