Customer Onboarding & Delivery Intern at Jamf in Remote

Summary: Jamf is a company that believes in an open, flexible culture based on respect and trust. The Customer Onboarding & Delivery Intern works within the Technical Support department to provide technical support and guidance for customers related to the installation, troubleshooting, and integration of RapidIdentity products. Responsibilities: - Work through weekly assignments and special projects as assigned - Build and increase industry business acumen to position our solutions to customers - Take notes and memos during meetings to document key takeaways - Leverage new and existing information to document processes and procedures - Create statistical reports utilizing databases, spreadsheets and graphics - Ensure data-integrity through research by assisting in research, probing for details and offering solutions - Shadow multiple positions within the assigned department, and train in a variety of tasks - Create written correspondence to respond to web inquiries and emails with supervision - Research and gather documentation on company position in the industry - Attend company functions and networking events - All other tasks, responsibilities and duties as assigned Required Qualifications: - High School Diploma or GED required - Must be actively in an accredited program at a college or university and be in good standing - Desire to learn and take on new challenges - Excellent interpersonal, oral and written communication skills - Ability to work under pressure in a fast-paced environment - Strong attention to detail with an analytical mind and outstanding problem-solving skills Required Skills: Technical support, RapidIdentity product knowledge, Data analysis, Database usage, Spreadsheet usage, Statistical reporting Benefits: Named a 2025 Best Companies to Work For by U.S. News, Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z, Our interns do real work in the real world, with opportunities to dive into current projects, learn alongside full-time employees, code for products in the Apple platform or gain customer facing-experience on a global scale., Jamf interns can expect strong support, manager involvement, and a team of helpful Jamfs to lend a hand, but also be ready to take initiative and learn in a progressive and innovative environment. And we’ll save some time for fun, too., Many interns have been hired into full time roles, go on to great success at peer organizations, or pursue other career paths.