Operations & Project Coordinator –… at James Moore &… · Daytona…

OPERATIONS & PROJECT COORDINATOR – MANUFACTURING Join James Moore & Co., P.L. – Build Your Future with a Top 200 Firm!   James Moore & Co., P.L. is a Top 200 public accounting and business consulting firm located in Florida with offices in Daytona Beach, DeLand, Gainesville, Ocala, and Tallahassee. Our practice includes tax, assurance, accounting & controllership, wealth management, HR solutions, technology solutions, data analytics and business intelligence, and business advisory services. Our diverse industry specializations include start-up technology, healthcare, government, nonprofit, manufacturing, higher education, construction, and real estate. For more information about our firm, please visit us at: www.jmco.com. Join our Manufacturing Industry team as an Operations & Project Coordinator, where you'll play a key role in keeping projects, processes, and client service running smoothly. In this collaborative position, you'll partner with leadership to coordinate operations, support business development initiatives, manage reporting and billing activities, track key performance metrics, and drive process improvements that help deliver exceptional service to our clients.   This position can be fully remote (office and hybrid options are also available if close to one of our 5 offices), with priority given to candidates living in the southeastern united states.   Full-Time Employee Benefits:    • Salary and Career Advancement: Competitive salary and a solid career path to grow your professional experience that includes career development and training. • You’re Covered: Generous benefits package with 2 comprehensive healthcare options that include healthcare (PPO and High-Deductible PPO), dental, and vision insurance for all full-time employees. • Work Schedules: Flexible Schedule Options, Paid Parental Leave, and Summer Schedule. • Holidays: 12 Paid Holidays that include a full week of winter break in December. • 401(k): Firm contributes 4-5% annually, regardless of personal contributions. • Flexible PTO: not unlimited; requires you to take minimum of 2 weeks off/year - one week consecutively.   • Tuition Reimbursement: Available for eligible education expenses. • "Dress For Your Day": Allows professional attire flexibility, including jeans, while requiring business attire for formal client engagements.   Required Education and Experience • Associate’s degree, bachelor’s degree, or equivalent combination of education and experience in business administration, operations, project coordination, accounting, finance, marketing, or a related field. • 2+ years of experience in operations coordination, project coordination, administrative support, business support, client service support, or a related professional services role. • Proficient with Microsoft Office Suite or related software. • Experience coordinating deadlines, workflows, meetings, reporting, documentation, and follow-up activities. • Experience working with multiple stakeholders and maintaining a high level of organization and confidentiality. • Valid Driver’s License with an acceptable driving record and ability to operate a motor vehicle.   Preferred Education and Experience • Bachelor’s degree in business administration, management, accounting, finance, marketing, project management, or a related field. • Prior experience in a public accounting firm, professional services organization, or client service environment. • Manufacturing industry experience preferred. • Experience supporting billing, WIP tracking, invoice preparation, reporting, budgeting, KPIs, or operational tracking. • Experience supporting business development activities, lead tracking, proposal coordination, or marketing initiatives. • Project Management Professional (PMP) designation. • Experience using AI technology, project management tools, workflow tools, CRM systems, reporting tools, or other technology to improve efficiency and organization.   What You’ll Do: • Independently coordinate departmental administrative processes, workflows, and operational support activities for the Manufacturing Industry team, including evaluating priorities, identifying potential issues, and determining appropriate next steps. • Maintain, evaluate, and recommend improvements to departmental service packages, templates, workflows, and process documentation to support consistency, efficiency, accountability, and effective service delivery. • Coordinate industry billing processes, including monitoring work-in-process, reviewing billing status, identifying potential delays or exceptions, communicating with engagement teams, and recommending appropriate follow-up actions to support timely and accurate billing. • Support the Industry Leader and department leadership with reporting, budgeting support, operational tracking, and project management activities by gathering, analyzing, and organizing information used to support business decisions. • Monitor and evaluate industry metrics, reports, and key performance indicators; identify trends, exceptions, or areas requiring leadership attention; and recommend follow-up actions as appropriate. • Coordinate onboarding activities for new clients and employees by determining required steps, aligning appropriate stakeholders, monitoring completion, resolving routine process issues, and escalating significant matters when necessary. • Respond to client and internal administrative inquiries by evaluating the nature of the request, determining the appropriate response or resource, resolving matters within scope of authority, and escalating significant or sensitive issues to leadership. • Support industry team compliance and administrative tracking related to internal inspections, engagement documentation, and process requirements by monitoring completion, identifying gaps, and recommending corrective follow-up. • Plan and coordinate industry team meetings, training sessions, conferences, professional development logistics, and other team events, including evaluating needs, organizing resources, managing timelines, and resolving logistical issues. • Attend segment team meetings, including core and technical meetings, to understand business priorities, track action items, contribute operational insight, and coordinate follow-up activities. • Track, monitor, and assess leads, prospects, proposals, and related business development activities; identify follow-up needs and coordinate next steps with leadership, Marketing, and other stakeholders. • Coordinate follow-up activities and communications related to prospects, proposals, client opportunities, and industry initiatives, exercising judgment regarding timing, priority, stakeholder involvement, and escalation needs. • Partner with Marketing to support business development activities for the Manufacturing Industry team by coordinating information, timelines, deliverables, and leadership support needs. • Collaborate across organizational departments and cross-functional teams to support team-wide operational goals, service delivery, and process improvement efforts, including identifying opportunities to improve communication, efficiency, and accountability. • Coordinate scheduling, workflow management, and assignment tracking for industry administrative activities and client work, including evaluating competing deadlines and recommending adjustments to support business priorities. • Follow up with clients on behalf of the leadership team, using professional judgment to determine appropriate communication, timing, and escalation of client service matters. • Participate in industry and firmwide projects, committees, and process improvement initiatives; contribute recommendations, coordinate assigned workstreams, monitor progress, and support implementation of approved changes. • Use AI technology and other firm-approved tools to analyze information, streamline workflows, improve accuracy, support reporting, and efficiently complete assigned responsibilities.   Start the conversation by applying here: https://careers.jmco.com/.  For more information about our firm, please visit: www.jmco.com.  James Moore & Co., CPAs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All offers are contingent on the satisfactory outcome of a background check including a criminal record check, reference check, credit check, employment, and education verification.  Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.   We do not accept unsolicited resumes from third-party recruiters or agencies. Any resumes submitted without a prior agreement will be considered property of James Moore & Co., and we will not be responsible for any fees or obligations related to such submissions.