Alliance Manager (US Remote - East Coast) at JAGGAER in Durham, NC

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

 

The Alliance Manager is a core member of the Alliances team, responsible for generating qualified pipeline through strategic partners and orchestrating joint sales efforts across the full deal lifecycle.

This is a sales-focused role with a primary emphasis on partner-driven pipeline creation (approximately 65% of time). The role also supports deal progression, offer development, and maintains light oversight of implementation to ensure continuity and partner effectiveness.

You will work cross-functionally with Sales, Pre-Sales, and partners to drive joint account planning, create opportunities, and execute deals effectively. As the central coordination point between JAGGAER and its partner ecosystem, you will ensure alignment from initial pipeline generation through deal closure and into delivery follow-up.

Success Metrics:

• Partner-sourced pipeline generation
• Activation and productivity of new partners
• Opportunity progression and conversion rates

Key Responsibilities

Pipeline Generation & Partner Activation (~65%)

• Build and expand pipeline through existing and new partners
• Lead joint account planning with Sales and partner teams
• Identify and prioritize target accounts for co-selling efforts
• Recruit and onboard new partners across referral, reseller, and co-sell models
• Drive partner engagement to ensure consistent opportunity creation

Deal Development & Offer Coordination (~20%)

• Support development of joint solutions and commercial proposals
• Align Sales, Pre-Sales, and partners throughout the deal cycle
• Track and manage partner-influenced opportunities to maintain deal momentum

Implementation Oversight (~10%)

• Maintain visibility into partner-led or partner-supported implementations
• Identify and escalate delivery risks or blockers
• Capture delivery insights to inform future sales opportunities

Partner & Internal Coordination (~5%)

• Serve as the primary internal point of contact for partner-related activities
• Support ongoing partner communication and engagement
• Contribute to improving partner programs, processes, and collaboration models

Required Skills & Experience

• Experience in SaaS, alliances, or sales roles within partner-driven go-to-market models
• Demonstrated ability to generate pipeline through partners or support partner-led sales
• Strong stakeholder management skills across internal teams and external partners
• Solid understanding of sales cycles, deal structuring, and opportunity management
• Highly organized, with the ability to manage multiple concurrent opportunities
• Effective communicator with strong coordination and follow-through skills
• Proactive, execution-oriented mindset with attention to detail
• Ability to operate effectively in a fast-paced, matrixed environment
• Commercially driven, with a focus on measurable business outcomes
• Experience working with partner ecosystems (resellers, system integrators, referral partners) preferred

Our Values:

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. ​

​Transparency – Openness Builds Trust​

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.​

Entrepreneurial Spirit – Own It, Drive It, Make It​

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth

Accountability – Thumbs In, Not Fingers Out​

We take responsibility for ourselves before pointing elsewhere

Metrics-Driven Results – Outcomes Over Activities​

Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact ​​

 

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

 

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

 

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)