ServiceNow Sr.Dev/Lead at Jade Global · Hybrid -…

Dear ,

Greetings from Jade Global Technologies!

I hope this email finds you well.

My name is Samuel Steve, and I am part of Jade Global Technologies. I came across your profile on a job portal and found it relevant to an exciting opportunity we currently have, which aligns well with your skills and experience.

Please find the company profile and job description below for your reference.

Company Profile: Jade Global is a leading IT services and consulting company that specializes in digital transformation, cloud services, data analytics, and enterprise applications. Headquartered in the United States, Jade Global has a strong global presence with delivery centers across India and other regions, serving clients across various industries.

Job Description Senior ServiceNow Developer:

• Design, develop, and customize enterprise ServiceNow solutions across ITSM, HRSD, Legal, Facilities, SPM, CMDB, and the Employee Service Center (ESC) Portal
• Architect end-to-end custom applications, automated workflows, and Catalog Items using Flow Designer, Workflow Editor, and Service Portal widgets
• Build, maintain, and optimize robust integrations with third-party systems (Active Directory, Workday, Okta) using REST, SOAP, IntegrationHub, and MID Servers
• Author and maintain complex server-side and client-side scripts, including Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies
• Lead technical changes for family release upgrades and perform automated progression/regression testing via Automated Test Framework (ATF)
• Perform advanced troubleshooting, performance tuning, and database query optimization to ensure high platform responsiveness
• Build custom Reports, Dashboards, and Performance Analytics to track operational KPIs
• Provide technical direction, code reviews, and mentorship to mid-level developers within an Agile environment

Required Skills & Experience:

• 6-8+ years of hands-on technical experience developing on the ServiceNow platform in enterprise or managed service environments
• Advanced technical proficiency in JavaScript, HTML, CSS, AngularJS (for Service Portal), REST/SOAP APIs, JSON, and XML
• Deep experience with ITSM, HRSD, Employee Service Center (ESC) Portal, CMDB configuration, and CSDM principles
• Hands-on expertise with Flow Designer, IntegrationHub, and Automated Test Framework (ATF)
• Strong understanding of Agile/Scrum methodologies and managed service SLA models
• ServiceNow Certifications preferred: CSA (System Administrator), CAD (Application Developer), or CIS (ITSM/HRSD/SPM)

Kindly share your updated resume or references to samuel.steve@jadeglobal.com along with the below details at the earliest:

Reason for change:

Total experience:

Relevant experience:

Notice period:

Current CTC:

Expected CTC:

Willingness to relocate:

Availability for interview on:

Looking forward to your response.

Best regards,

Samuel Steve

Jade Global