Supply Chain Systems Specialist… at Jacobs Douwe… · Copenhagen

Company Description

Who we are?

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart. 

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at http://www.jdepeets.com.

What’s it like to work at JDE Peet’s?

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Find out more at http://careers.jdepeets.com

Job Description

As a Supply Chain Systems Specialist Northern Europe, you support all of the systems and processes needs/inquires of specific user groups within JDE. You’ll take the lead in various Supply Chain systems related projects. You are the go to person for questions or issues in the Order to Cash processes and you provide solutions to increase efficiencies in our way of working across the entire supply chain. You're based in our office in Copenhagen/Brussels/Utrecht and report to the Customer Service & Logistics Manager Nordics or BNL – depending on the location you will have a direct line to one and a dotted line to the other CS&L Manager

Your responsibilities include:

• Take ownership of supply chain systems across Northern Europe, translating business needs into effective system solutions that optimally support end-to-end processes
• Provide daily support to supply chain, customer service, and logistics teams to ensure business continuity through proactive issue detection and resolution.
• Serve as the key liaison between business users and IT teams, ensuring clear communication, smooth operations, and high end-user satisfaction
• Manage and monitor EDI performance (technical and content), collaborating with internal and external stakeholders to drive high connectivity and perfect order performance.
• Drive continuous improvement and automation initiatives across Supply Chain and S&OP processes, including leading system upgrades and OTC-related changes.
• Lead and deliver supply chain system and process projects (local and international), ensuring timely execution, milestone planning, and resource coordination.
• Develop business process documentation and training materials, and deliver effective onboarding and training on new or improved systems and processes.
• Deliver supply chain analytics, reports, and insights to support decision-making, while actively contributing to SCOS maturity and driving AI adoption within the team.

Qualifications

Working at JDE Peet’s is hands-on, giving you the chance to leave your mark while working together as one team. We’re a fast-paced company on a mission, focused on what matters most. Our environment demands energy, agility, and bold thinking. If you’re ready to make an impact and grow in a global team, JDE Peet’s is the place for you.

For this role, we’re looking for someone who has the following skills and experience:

• Bachelor’s /Master's degree or equivalent work experience, with a minimum of 3 years of relevant experience in a similar role.
• Strong knowledge of Order-to-Cash processes and experience with ERP systems and EDI (e.g., SAP BW/APO/R3/S/4HANA is a plus).
• Advanced Excel skills are required; experience with SQL and Power BI is a strong advantage.
• Strong analytical capabilities with the ability to translate data into actionable insights and identify root causes of issues.
• IT- and system-savvy with proven project management skills and the ability to collaborate effectively with diverse stakeholders across functions and geographies.
• Resilient and solution-oriented, able to remain calm and effective in high-pressure situations.
• Excellent written and spoken English, plus at least one local language (Dutch, Danish and/or French), with the ambition to grow within the organization.

Additional Information

Your application at JDE Peet's

If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.