Director of Facilities, Safety and Security at Jacob's… · Becket

TITLE: Director of Facilities, Safety and Security

STATUS: Full-Time; Year-Round

LOCATION: In-person work is required HOURS: Year-round, with some nights and weekends depending on the events schedule, plus the emergency on-call rotation.

SUPERVISES: Facilities, Safety & Security Administrator, Housekeeping Manager, Carpenter Associate & Facilities Associate

WORKS WITH: All departments, Vendors and Contractors. REPORTS TO: Chief Financial Officer

COMPENSATION: $105,000 - 115,000 per year (less applicable tax withholdings) (Grade 7)

BENEFITS: Health, dental, and vision insurance, FSA, 403(B), 2% annual employer contribution, paid time off, life insurance, short- and long-term disability, Employee Assistance Program and short term/relocation housing options might be available.

BENEFITS (SUMMER ONLY): three meals a day, free access to classes, performances, talks, and studio usage.

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Jacob’s Pillow is home to America’s longest-running international dance festival and is a year-round center for dance, with The School, the Archives and community programs. Its 225-acre campus in the Berkshire Hills of Becket, Massachusetts, is a National Historic Landmark, and the Pillow is a National Medal of Arts recipient.

The Director of Facilities, Safety and Security keeps that campus safe, accessible and ready for artists, students, audiences and staff. The buildings range from 18th-century farmhouses and on-site housing to the Ted Shawn Theatre, the first theater in the country built for dance. The work runs all year, peaks in summer when the Festival fills the grounds, and includes some nights and weekends depending on the events schedule. In the first year, this person will carry the campus through a full Festival season, lead the campus accessibility audit, and set a multi-year plan for the buildings and grounds.

The Director of Facilities, Safety and Security oversees and maintains the entire physical plant: infrastructure, buildings and grounds; supports all artistic programming, and develops a sustainable plan as the organization grows and expands. Working with the IT Director and Director of People & Culture, ensures that staff have adequate workstation and workplace accommodations to fulfill responsibilities. Works with the Director of Technical Production to ensure performance venues are properly maintained and equipped; and with Company Management to ensure smooth turnover of on-site housing. The Director of Facilities supports the development of emergency plans and oversees access control and implementation of safety plans.

ESSENTIAL JOB FUNCTIONS

• Directs and manages the day to day Facilities work, staff and vendors; develop and maintain systems for delivering staff support
• Creates, manages and reports on facilities budgets for annual operations and capital projects
• Oversees major construction projects including new buildings, amenities, studios and/or renovations.
• Ensures successful, cost-effective application of human, physical, and technical resources
• Ensures all permits and inspections are secured in compliance with legal requirements. (fire suppression, building codes, water, and waste management, etc)
• Provides expertise and management oversight for the building, renovation, maintenance, cleaning and repair of all buildings: theaters, studios, administration and housing; as well as the grounds, and all support facilities.
• Procures and maintains all facilities equipment and vehicles
• Serves as the organization’s official Accessibility Coordinator and lead contact for external patrons/organizations. Leads a campus accessibility audit and a multi-year improvement plan; makes sure venues, studios, housing, paths and parking work for audiences, artists, students and staff; partners with People & Culture on workplace accommodations and with Patron Services on audience access requests; and advises on accessibility and service-animal questions in staff housing.
• Plans and evaluates all aspects of physical plant including coordination of accessibility measures.
• Executes repairs, maintenance projects as needed.
• Maintains GIS system that stores information on buildings and infrastructure, their maintenance history and needs.
• Plans and implements sustainable practices to reduce impact on the natural environment
• Collaborates with the Facilities, Safety & Security Administrator on emergency response strategies
• Leads the campus access control program.
• Keeps the OSHA injury and illness log (Form 300), posts the annual summary (Form 300A) and files it electronically when required, and partners with People & Culture on workers’ compensation reports.
• Creates documentation of all procedures, infrastructure systems, and building conditions for the department and senior management
• Trains staff on occupational safety procedures
• Designs, schedules and leads the after-hours emergency on-call rotation for Facilities staff, and takes shifts in it
• Participates with other department heads in discussions involving strategic planning and general operations and management
• Provides staff support to the Facilities Committee of the Board of Trustees.
• Coaches and develops direct reports: sets clear goals, holds regular check-ins, completes annual performance reviews and keeps written records. Addresses performance and conduct issues directly first, and brings them to People & Culture with documentation when they need next steps.
• Plans seasonal staffing, then hires, onboards and supervises seasonal custodial, grounds and housekeeping crews.
• Cross-trains the team and keeps systems, vendor contacts and building knowledge written down and shared.
• Takes on related special projects as assigned.

REQUIRED QUALIFICATIONS

• Five or more years of senior-level facilities maintenance or related experience, including major construction projects.
• Knowledge of building trades, codes and fire and safety regulations
• General aptitude for tools, equipment, and building infrastructure
• Experience supervising, coaching and developing staff, including hourly and seasonal crews.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Business Administration or related field
• Construction Supervisor’s or General Contractor License
• OSHA certification (OSHA 30 preferred), or willingness to complete OSHA 30 within six months of hire
• Experience making buildings and public spaces accessible, including ADA standards.
• Multilingual skills are a plus.

SKILLS

• Excellent project management skills and supervisory experience
• Strong interpersonal and communication skills
• Excellent customer service skills.
• Demonstrates outstanding attention to detail.
• Demonstrates exceptional oral and written communication skills by conveying information effectively.
• Ability to solve problems in a strategic and tactical manner and use good judgment in making decisions
• Utilizes effective time-management skills.
• Well-organized, self-motivated, goal-oriented, and flexible

WORKING CONDITIONS/PHYSICAL DEMANDS

The essential functions of this role can be performed with or without reasonable accommodation.

• Requires to be on-call for emergencies.
• Occasionally lifts and moves equipment and materials up to 50 lbs; carts, equipment and team help are available.
• Comfortable working at heights (ladders, roofs, etc.)
• Operates tools and equipment safely.
• Experience with heavy machinery, a plus (forklift, tractor, snow plow, etc.)
• Must be able to stand for extended periods of time (indoor and outdoor, year-round)
• Subject to both outside and inside environmental conditions including noise, vibration, hazards, and atmospheric conditions.

*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team driven by creativity, curiosity, inclusion, integrity, flexibility, and partnership.

HIRING PROCESS

1. Apply: Interested individuals are encouraged to send a cover letter, resume, and references by submitting an application using the “Apply” buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
2. Interview: Pre-Screening on Zoom, Hiring Manager Interview on Zoom, In-Person Interview with Panel, Hiring Manager, and Tour of Grounds.
3. Supplemental Materials: A writing sample, spreadsheet example, or other relevant materials may be requested from candidates should they be a top candidate.

If you need accommodations to make this application process happen, please connect with us at people@jacobspillow.org. We will work to support you through the application process via email, phone call, and/or video chat.