Entry Level Tax Preparer at Jackson… · Dayton

Summary: Jackson Hewitt Tax Service Inc. is a leading provider of tax preparation services with a focus on client satisfaction. They are seeking a Seasonal Entry Level Tax Preparer who will be responsible for preparing accurate tax returns, conducting client interviews, and providing IRS audit support while ensuring compliance with regulations. Responsibilities: - Conduct face-to-face tax interviews with clients - Prepare complete and accurate tax returns - Generate business growth, increase client retention, and offer additional products and services - Provide clients with IRS audit support - Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations - Collection and processing of clients’ payments while ensuring timely deposits - Marketing and business generation efforts - Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion - Answer client calls via our national call center routing system - Answer questions and provide future tax planning to clients - Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution - Support office priorities through teamwork and collaboration Required Qualifications: - Passion for providing extraordinary customer service - Excellent communication and interpersonal skills - Experience working in a fast-paced environment - Basic knowledge of computer functions and math - Sales and/or marketing experience - PTIN Certification: Yes Preferred Qualifications: - Experience in accounting, finance, retail, bookkeeping, or tax preferred - Bachelor's degree in Accounting or related field a plus! Required Skills: PTIN Certification, Accounting, Finance, Bookkeeping, Tax Preparation, Customer Service, Sales, Marketing, Computer Functions, Mathematics, Communication, Interpersonal Skills Benefits: Paid training, Flexible scheduling, Free tax training, Continuing education for tax preparers