Business System Analyst II at Jabil in Guadalajara, Jalisco, Mexico

Business System Analyst II Location: Guadalajara At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. The Business Systems Analyst II is responsible for analyzing, defining, and documenting business requirements, ensuring alignment between technology solutions and organizational needs. This role works independently on medium to high complexity initiatives, collaborating with key stakeholders and technical teams to deliver efficient, high-value solutions. Additionally, the role actively contributes to process improvement, facilitates analysis sessions, and supports project execution within Agile environments. Key Responsibilities Analyze and evaluate business needs, identifying opportunities for improvement through technology solutions. Elicit, document, and manage functional and non-functional requirements. Facilitate workshops, interviews, and working sessions with users and stakeholders. Perform gap analysis, risk assessment, and define current and future states. Collaborate with Product Owners and project teams to define and manage the backlog. Translate requirements into artifacts such as user stories, use cases, process flows, and functional documentation. Manage requirement changes, ensuring proper traceability and validation. Participate in defining acceptance criteria and ensure they are met. Design and execute test plans and coordinate User Acceptance Testing (UAT). Validate that implemented solutions meet business requirements. Collaborate closely with development, QA, and stakeholders throughout the project lifecycle. Act as an escalation point for functional issue resolution. Perform root cause analysis and document solutions. Ensure project documentation is maintained and up to date. Promote best practices, standardization, and continuous improvement in analysis processes. Requirements Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Minimum of 4 years of experience as a Business Analyst or similar role. Experience working with Agile methodologies. Strong understanding of the Software Development Life Cycle (SDLC). Ability to translate business needs into technical solutions. Experience in requirements elicitation and management. Strong communication skills and stakeholder management. Analytical thinking and problem-solving skills. Key Skills Business analysis Communication and influence Critical thinking Organization and prioritization Team collaboration Adaptability Nice to Have Business Analysis certifications (CBAP, PMI-PBA, or similar) Experience with project management tools (Jira, Azure DevOps, etc.) Experience working in multicultural environments Knowledge of functional testing What We’re Looking For A proactive, autonomous, and results-driven professional, capable of managing multiple initiatives, engaging with cross-functional teams, and contributing to the successful delivery of high-impact technology solutions. TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong