Software Development Engineer in Test at Itron · Waterloo

Software Development Engineer in Test Location: Canada, Ontario Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. We are hiring a Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and scalability of our core business platforms that support customers across the Utilities & Energy sector. This role partners with software engineering and product teams to strengthen automated testing practices, improve CI/CD reliability, and expand coverage of complex, customer‑critical system scenarios. The position emphasizes shared ownership of quality, enabling teams through automation, tooling, and continuous improvement. Duties & Responsibilities Design, implement, and evolve automated test solutions for APIs, backend services, and integrated system workflows supporting customer‑critical utility and energy platforms. Collaborate authentically and collaboratively with software engineers to embed testability and quality practices into feature design and delivery. Improve the reliability and signal quality of automated tests in CI/CD pipelines by identifying, prioritizing, and reducing flaky or low‑value tests. Expand automated coverage for complex end‑to‑end and cross‑service scenarios that are difficult to validate manually in distributed systems. Contribute to shared test frameworks, tooling, and quality standards used across multiple agile teams. Support test data management, environment stability, and quality metrics to enable accountable and repeatable testing outcomes. Analyze complex defects, identify root causes, and partner with engineering teams to implement durable fixes and prevention strategies. Continuously assess gaps in automation, tooling, and quality practices, and drive innovative improvements that support agile delivery and operational excellence. Required Skills & Experience 4+ years of hands‑on experience in Quality Engineering, Test Automation, SDET roles. Testing: Automation Testing: Experience designing, building, and maintaining automated tests for backend services and APIs. API Testing: Experience using API testing tools such as Postman or APIDOG, or equivalent programmatic automation frameworks. Testing Fundamentals: Strong understanding of modern test strategies and quality practices for complex, business‑critical systems in an Agile environment. Non‑Functional Testing: Exposure to performance, reliability, or load testing for backend or distributed systems. Practical experience integrating automated tests into CI/CD pipelines to support reliable, customer‑centric releases. Experience with UI automation tools such as Playwright or Cypress to support end‑to‑end workflows. Working knowledge of SQL for test data setup, validation, and integrity checks. Experience writing test automation code using languages such as Python or JavaScript. Ability to communicate professionally, effectively and efficiently with a diverse audience of technical and non-technical stakeholders. Ability to work on-site two days a week Preferred Skills & Experience Familiarity with microservices and serverless architectures in distributed systems. Experience working with mission‑critical or regulated platforms, such as those in Utilities, Energy, or infrastructure technology. Experience using ticketing and planning tools such as Jira or Asana. Experience mentoring or enabling engineers through collaborative coaching on test automation and quality best practices. Waterloo: $72,000 - $137,000 CAD Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com. Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com