Bilingual Business Development Associate (Spanish) at ISN · Dallas

Summary: ISN is a global leader in contractor and supplier management, established in 2001. They are seeking a Bilingual Business Development Associate who will use their language skills to support customers, troubleshoot issues, and participate in sales and marketing projects. Responsibilities: - Provide proactive service and support to our customers - Answer their calls and inquiries - Troubleshoot their issues - Participate in sales and marketing projects Required Qualifications: - Excellent verbal and written communication skills in English AND Spanish - A customer service orientation and a passion for helping others - A desire to work with people and engage in verbal interaction over the phone - A career aspiration to start in Customer Service and progress into B2B sales - Proficient computer skills (Word, Excel, PowerPoint, e-mail applications) - A diligence for in-depth learning of software programs and new concepts - Strong retention skills and patience for difficult troubleshooting scenarios - Bachelor's degree from an accredited university and/or equivalent work experience - Advanced fluency in English AND Spanish (written and verbal) required - Desire to work in customer service and move into B2B sales within 12-24 months - Ability to work in office at least 3 days a week - Authorized to work in the U.S. and will not require visa sponsorship now or in the future Required Skills: Computer skills – Word, Computer skills – Excel, Computer skills – PowerPoint, Email applications, Customer service orientation, Patience, Spanish language, English language Benefits: 100% company-paid monthly insurance premiums for employees and dependents, Medical, Dental, Vision, and Life Insurance, Employee assistance program, 4% retirement matching, Long-Term & Short-Term Disability Coverage, Paid time off, 0-1 year – 15 day (pro-rated first year), 1-5 years – 20 days, 5-10 years – 25 days, 10+ years – 30 days, Holidays – 13 paid holidays, Monthly cell phone reimbursement, Complimentary parking space or monthly reimbursement for DART public transportation, Team-building activities and events, including quarterly kick-off meetings and community volunteer day, Matching charitable gift program, Professional development & training opportunities, Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health, Business casual, jeans allowed