Patient Appointment Coordinator - Full… at Island Health · Anacortes

At Island Health, people are at the center of everything we do. As a part of the Primary Care team, you’ll play a vital role in supporting our mission to care for those who care for others. You’ll help create a positive and seamless experience for every team member — ensuring they feel valued, supported, and heard

In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check-in and check-out, prepares documents for clinic appointment, enters patient demographic and insurance data into electronic medical record and offers other administrative office support.

• Location: Anacortes, WA, Onsite
• Schedule: Full Time / Variable Shift
• Salary Range: $20.41 – $30.61 per hour

What you will be doing:

• Warmly and professionally greets and registers patients with a smile.
• Verifies insurance and demographic data and updates information as needed.
• Schedules appointments for medical providers.
• Calls patients with appointment reminders.
• Work patient electronic worklists.
• Prepares patient record for appointments, print routing slips, and fills out other documents
• as needed.
• Prepares deposits and daily income summaries.
• Receives cash and insurance payments.
• Picks-up, sends, and distributes mail from post office.
• Initiates and assists with patient release of records.
• Assists with closing the office.
• Must have demonstrated ability to interact positively with Administration, Directors,
• Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
• Must meet regular attendance standard and must stay at or below average sick leave
• utilization levels.
• Employee will function at all times within guidelines established in the Island Hospital
• HIPAA Compliance Policies and Confidentiality Agreements.
• Other duties to be performed as directed by the Registration Lead / Clinic Manager

What you will bring to the role:

• Analytical and problem-solving skills.
• Ability to clearly communicate medical information to professional practitioners and/or
• general public.
• Ability to use independent judgment and to manage and impart confidential information.
• Working knowledge of electronic medical records.
• Ability to use inter/intranet to research issues and access administrative and other
• Use technology applications to increase efficiency and accuracy in support of clinic
• Excellent written and verbal skills; must communicate effectively with individuals from
• multiple disciplines.
• Strong attention to detail, accuracy and thoroughness.
• Ability to monitor own work to ensure quality, and possess excellent prioritization skills.

Your Qualifications:

• High School Diploma required, advanced education preferred.
• Previous experience in a physician clinic setting strongly preferred.

Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You’ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you’ll enjoy a culture that values integrity, compassion, teamwork, and growth — plus a robust benefits package that includes:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long-Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs
• Employee Recognition Events and a supportive, community-focused team

Ready to Apply?

Apply today and take the next step in your career with Island Health.