Medical Assistant/Patient Service Representative… at Island… · Downey

Position Summary:

The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments.

Pay and Hours:

Pay range is $17 - $19/hr. Hours are Monday - Friday, 40 hours per week, 8 hours daily.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

• Collaborate with a team to manage an average patient volume of up to 40 patients daily.
• Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies.
• Prepare and assist with dermatological and cosmetic procedures, including ED&Cs, biopsies (shave and punch), ILK, I&D, Botox, laser treatments, excisions, and other surgical interventions.
• Administer local anesthesia and remove sutures as directed.
• Ensure strict adherence to sterile techniques and infection control practices.
• Perform scribing responsibilities, including inputting templates and chart notes as directed by physicians.
• Process prescription refills and manage prior authorizations.
• Log pathology samples and coordinate with appropriate laboratories.
• Operate specialized equipment such as Narrowband UVB and photodynamic therapy units.
• Maintain and replenish liquid nitrogen containers.
• Clean and stock examination rooms and supply areas.
• Ensure adherence to organizational infection control protocols.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned by the supervising physician or department lead.
• Dermatology Experience Preferred.

Knowledge, Skills, & Responsibilities:

• High School Diploma or GED required.
• 0–3 years of medical assistant experience, preferably in dermatology.
• Proficient in Microsoft Office applications.
• Strong attention to detail with the ability to maintain accurate patient records.
• Effective communication and teamwork skills.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
  • Occasionally required to stand, walk, and sit for extended periods.
  • Use hands to handle objects, tools, or controls; reach with hands and arms.
  • Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
  • Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.