Marketing Coordinator Co-op Student at Irving Oil · Saint John

As a Marketing & Loyalty Student, you will work alongside experienced professionals to support the development and execution of marketing initiatives that drive business growth and enhance customer experience. You’ll contribute to loyalty program operations, promotional setup, and cross-functional collaboration across business lines including retail, home heating, restaurants, and fleet. 

The Marketing & Loyalty Team is responsible for the day-to-day management of loyalty programs and platforms, ensuring optimal customer engagement and delivering measurable business results. The team is based primarily at our Home Office and includes 7 members focused on delivering strategic marketing support and customer-centric solutions. 

Responsibilities:   

• Support daily operations of loyalty programs in Atlantic Canada (e.g., Hometown Rewards, AIR MILES) 

• Assist with relationship management and coordination with external vendors 

• Collaborate with cross-functional teams to develop and implement promotional offers 

• Contribute to fraud reporting by creating and refining monitoring parameters 

• Investigate customer support cases and assist with resolution of loyalty-related issues 

• Conduct competitive analysis and build presentations to support marketing strategy 

Your Skills:   

• Strong analytical skills and ability to interpret customer and market data 

• Effective problem-solving and decision-making abilities 

• Excellent customer service orientation and communication skills 

• Ability to work well in team environments and cross-functional settings 

• Proficiency in Microsoft Excel  

Your Experience:   

• Currently enrolled in Business Administration with a strong interest in marketing   

• Must have completed at least one year of post-secondary education and be returning to school  

What We Offer:   

• Professional Development – Student focused learning & development sessions, mentorships and networking events  

• Student Benefits – Housing allowance, co-op fee reimbursement and parking allowance for qualifying candidates. 

• Work Environment – Work in our home office building or our refinery with access to a fitness facility, onsite nurse, and a café  

• Wellness Support – With 24/7 access to our Employee & Family Assistance Program 

• Volunteer and Donation Matching Program – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program