Associate - Office ($26.54 - $34.52) at Irvine… · Los…

Summary: Irvine Company Chicago is seeking an Associate to support the operations management leadership team by performing administrative and reporting functions essential for the management of office properties. The role involves providing superior customer service, handling customer requests, maintaining office supplies, and assisting with various operational tasks. Responsibilities: - Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate - Answer phone, distribute mail and prepare email and regular mail - Verify phone and voice mail systems are working properly - Activate and deactivate access cards and order keys - Maintain a key sign-in/out log for outside vendors - Ensure that the management office is presentable at all times (high rise) - Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders - Maintain and distribute nightly security passdown logs (high rise) - Maintain and distribute janitorial logs (high rise) - Create general notices and communications to customers - Monitor all customer service requests to ensure timely and efficient resolution - May support Senior Associate with accounts payable and accounts receivable - Coordinate with service providers as needed to ensure top quality work is performed in a timely manner - Complete all general filing (electronic or paper) - Coordinate Conference Center usage - Assist with move-ins and move-outs - Update various databases, spreadsheets, and directories - May review, audit, collect customer insurance certificates, and maintain compliance - Maintain vacant suites and marketing materials - May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise) - Assist operations management team in facilitating customer events - Provide administrative support to operations team as needed Required Qualifications: - Bachelor's degree preferred - Professional appearance and demeanor - Business writing capability - Organized and self-motivated - Calm in emergency situations - Ability to thrive and multi-task in fast-paced environment - Punctual with attendance and dependable work ethic - Zero to two years of relevant work experience - Proficient in Word, Excel and Outlook - Detail oriented and able to prioritize tasks - Customer service focused - Valid California driver's license; Maintain continuous vehicle liability insurance as required by state law Required Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Business Writing Benefits: Paid time off, Matching 401(k), Health benefits