Manager, IT at IronSite in Location not listed

IronSite is a full-service perimeter security partner: we design, fabricate, install, integrate, and support gates, fencing, crash-rated barriers, and access systems. Founded in 1998 as Westcoast Gate, we now generate more than $100M in revenue across 18 locations in California, Oregon, Washington, Idaho, Colorado, and Texas, with 17,000+ projects completed in the past five years.

Our customers include data centers, utilities, self-storage, corporate and distribution centers, stadiums, government, energy, and multi-family properties. IronSite is backed by Aurora Capital Partners. We live by our CARES values: Collaboration, Accountability, Responsiveness, Excellence, and Safety.

Role overview

We are consolidating onto Acumatica as our single ERP and field service platform, retiring Procore, and standardizing how 18 branches schedule, bill, and report. The IT Manager makes that consolidation stick and turns our systems into a competitive advantage.

You will partner with Field Service, Regional Operations, Engineering, Procurement, Finance, and EHS. Success means technicians have what they need in the field, leaders get accurate data without spreadsheet workarounds, and our security posture holds up to customer audits and diligence. Our data center, utility, and government customers increasingly expect it.

Key responsibilities

Business systems and applications

• Own Acumatica administration (ERP, work orders, scheduling, billing, project accounting) alongside functional owners in Field Service and Finance.
• Complete the Procore sunset: archive project records, confirm data retention, and move remaining workflows into Acumatica and Smartsheet.
• Manage integrations among Acumatica, Smartsheet, Microsoft 365, Vector (safety), and T3 fleet telematics.
• Build reporting that gives leaders reliable data on utilization, on-time delivery, margin, and safety.
• Standardize system configuration and workflows across branches with the Center of Excellence.

Infrastructure and end-user support

• Run networks, Wi-Fi, phones, and printers across 18 offices, shops, and warehouses.
• Own the Microsoft 365 tenant: identity, email, Teams, SharePoint/OneDrive, licensing.
• Deliver responsive helpdesk support, with priority on field technicians and crews.
• Manage the lifecycle of laptops, tablets, mobile phones, and field devices with Procurement & Asset Management.
• Support design and engineering tools (CAD and related software) and fabrication shop systems.

Cybersecurity and risk

• Maintain the security program: MFA, endpoint protection, patching, backups, and access reviews.
• Lead security awareness training and phishing simulations for all employees.
• Own incident response and disaster recovery plans, and test them at least annually.
• Answer customer security questionnaires and audits for data center, utility, and government work.
• Support cyber insurance renewals and lender/investor diligence.

Vendors, budget, and governance

• Manage MSPs, carriers, software vendors, and contracts with Procurement.
• Build and manage the annual IT budget; consolidate tools and licenses to cut cost.
• Set and enforce IT policies: acceptable use, access, data retention, device standards.
• Plan and execute IT integration for future acquisitions.
• Maintain a 12–24 month IT roadmap aligned to company priorities.

What success looks like

Timeframe Outcomes

30 days Visited key branches; inventoried systems, licenses, vendors, and contracts; met every COO direct report; listed top 10 risks and quick wins.

90 days Procore fully retired with records archived; MFA on 100% of accounts; tested backups for critical systems; helpdesk SLAs and ticket tracking live.

180 days Acumatica integrations and core dashboards stable; security policies and incident response plan approved; 12–24 month IT roadmap and budget approved.

12 months Measurable tool and license savings; field user satisfaction tracked and improving; clean results on customer security reviews and insurance renewal; repeatable acquisition IT playbook.

Qualifications

Required

• 7+ years in IT, including 3+ years leading IT for a multi-site company.
• Hands-on administration of a cloud ERP; Acumatica strongly preferred (NetSuite, Dynamics, or similar considered).
• Strong Microsoft 365 and Entra ID (Azure AD) administration.
• Practical cybersecurity experience: MFA, endpoint protection, backup and recovery, access control.
• Experience managing MSPs and software vendors, contracts, and budgets.
• Ability to explain technical issues in plain language to field crews and executives alike.
• Valid driver's license and ability to travel to branches.

Preferred

• Background in construction, field service, manufacturing, or other industries with mobile field workforces.
• Experience with Smartsheet, field service mobile apps, fleet telematics, or safety software.
• Experience supporting acquisitions or private equity-backed companies.
• Familiarity with NIST CSF, CIS Controls, or customer security frameworks used by data centers and utilities.
• Bachelor's degree in IT or a related field, or equivalent experience; certifications such as Microsoft, CompTIA Security+, or ITIL a plus.

Working conditions, compensation, and EEO

Working conditions. Primarily office-based, with travel to branches estimated at 20–30%. Visits to fabrication shops, warehouses, and job sites require following IronSite safety rules and PPE requirements; every employee has Stop Work Authority. Occasional after-hours support for outages, cutovers, and security incidents.

Equal opportunity. IronSite is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.