UX Research Intern at Ironclad in New York, NY

Summary: Ironclad is the leading AI contracting platform that transforms agreements into assets. As a UX Research Intern, you will focus on high impact research, run studies, and translate insights into product decisions to support enterprise customers globally. Responsibilities: - Help design and build a centralized research repository - Organize past studies, insights, and artifacts into a searchable structure - Develop tagging systems and taxonomy of frameworks - Improve discoverability and reusability of research knowledge - Create and standardize research templates - Build reusable templates for surveys, usability testing, interview guides, and reporting structures - Document research workflows and best practices - Collaborate with mentors and teammates to break down ambiguous problems into clear, scoped projects you can execute on during the internship - Work across the stack (frontend, backend, or services) depending on team needs and your interests, with guidance from your mentor and manager - Instrument and monitor your work in production, using metrics and logs to understand impact and reliability, and help debug issues when they arise - Contribute to team culture, documentation, and best practices so future interns and engineers can build on what you’ve shipped Required Qualifications: - Interest in UX research - Currently pursuing a Bachelor's, Master's, or equivalent degree in Social Sciences, Computer Science, Design, or a related technical field, with an expected graduation date after the internship term - Demonstrated experience through projects, internships, hackathons, or open‑source contributions where you used user research to influence decision-making - Strong problem‑solving skills and synthesis skills — you break down ambiguous problems, ask thoughtful questions, and move ideas forward collaboratively - Clear, kind communicator who enjoys working in cross‑functional teams and can explain translate concepts for stakeholders - Excited to learn about contracts, legal workflows, and AI‑powered productivity tools, even if you don't have prior domain experience - Embody Ironclad's values of drive, intent, integrity, and empathy in how you work and collaborate Required Skills: UX research Important Skills: Social Sciences, Computer Science Nice-to-Have Skills: AI knowledge, Problem-solving, Communication, Collaboration Benefits: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available, Market-leading leave policies, including gender-neutral parental leave and compassionate leave, Family forming support through Maven for you and your partner, Paid time off - take the time you need, when you need it, Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use, Mental health support through Modern Health, including therapy, coaching, and digital tools, Pre-tax commuter benefits (US Employees), 401(k) plan with Fidelity with employer match (US Employees), Regular team events to connect, recharge, and have fun, And most importantly: the opportunity to help build the company you want to work at